Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,889)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for supporting multiple languages and currencies, crucial for international e-commerce stores. It excels in translating third-party apps and integrates seamlessly with Shopify, offering both automatic and manual translation options, including a preference for DeepL over Google Translate. The customer support is particularly praised for being responsive and skilled in handling technical issues like custom code adjustments, enhancing overall merchant satisfaction.

May 17, 2022

Bin sehr zufrieden, die Support Mitarbeiter haben die kompletten Einstellungen für mich problemlos und kostenfrei übernommen. Kann ich nur weiter empfehlen. Die App funktioniert einwandfrei.

Morena Beauty
Germany
About 1 month using the app
OneCommerce.io replied May 18, 2022

Hi Andrea,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

December 14, 2022

I am very pleased with the enthusiastic support and benefits that Transcy brings. It is a very good support tool for dropshippers. I recommend using it

Massage Belt
Vietnam
About 1 month using the app
OneCommerce.io replied December 15, 2022

Hi Tung,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

December 6, 2022

Staff here is very proactive and help me through all the steps. very helpful and effective app. recommended!

GrandMonde Studio
Thailand
About 1 month using the app
OneCommerce.io replied December 6, 2022

Hi Tanaphat,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

February 1, 2022

Great app to expand your store to other countries. Customer service is great and help you to put the switcher on your store where you want

Royal Cases
Italy
About 1 month using the app
OneCommerce.io replied February 4, 2022

Hi Matteo,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

January 11, 2022

Useful app. Basic functionalities with free version so upgrade is recommended. You should give it a try.

OnlineShopWarehouse
Netherlands
About 1 month using the app
OneCommerce.io replied January 11, 2022

Hi Man,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

December 31, 2020

Ik heb deze app net geinstalleerd. Ik werd binnen 2 minuten geholpen om een coderingsprobleem op te lossen. Uitstekende indruk heb ik zo gekregen. Ik raad iedereen aan deze app te gebruiken voor zijn webstore.

Fox - out of the box
Netherlands
About 1 month using the app
OneCommerce.io replied January 3, 2021

Hi there,

My name's Harry from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Transcy - Translate Language and Convert Currency

May 6, 2022

サポートが丁寧で日本語にも対応してくれて助かりました。
まだ使い始めですが、これから海外販売に向けてカスタマーに喜んでもらえることを期待しています。
最低100文字以上は多すぎます。もう少し文字数を減らしても良いと思いました。

Dark Illuminate
Japan
About 1 month using the app
OneCommerce.io replied May 9, 2022

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

April 5, 2022

I've just installed this app and cannot say much about it. However, what I can say is that they have the best customer service on the market. By the moment you install it you get a step by step help via chat, very helpful and accurate. I am sure that the app will perform as good as their customer service!

Atama Europe
Portugal
About 1 month using the app
OneCommerce.io replied April 6, 2022

Hi Pedro,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

March 22, 2023

I have greate experience with Transcy! My supporter Shen is very nice and patient. Got all my problems solved.

AZMAX-Iwatchcase Brand
United States
About 1 month using the app
OneCommerce.io replied March 24, 2023

Hi there,

Here's Levi from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Levi
Transcy by OneCommerce

August 15, 2021

Simply the best, no matter app function, customer service or cost efficiency. It combines language and currency switch so you don't have to install 2 apps for this.

LolliPolish Global
Hong Kong SAR
About 1 month using the app
OneCommerce.io replied August 16, 2021

Hi Ting,

This is Xavia from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Xavia
Transcy - Translate Language and Convert Currency