Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,892)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for supporting multiple languages and currencies, crucial for international e-commerce stores. It excels in translating third-party apps and integrates seamlessly with Shopify, offering both automatic and manual translation options, including a preference for DeepL over Google Translate. The customer support is particularly praised for being responsive and skilled in handling technical issues like custom code adjustments, enhancing overall merchant satisfaction.

October 27, 2022

Thanks a lot for your help, my job is done :) My problem was solved in no time . An easy-to-use application with reliable ease

Aisha's Design
United States
27 days using the app
OneCommerce.io replied October 28, 2022

Hi AYŞE,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

June 21, 2022

Belle interface utilisateur et vous êtes directement accompagné par tchat pour activer vos langues. En quelques minutes c'est activé ! Top, merci !

Planète Rando
France
27 days using the app
OneCommerce.io replied June 22, 2022

Hi Manuel,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

August 22, 2022

This app has a perfect and attentive customer service, I had all answers I needed ! This is perfect !

Dorilauna
France
27 days using the app
January 26, 2022

Customer service is very professional and attentive. Very patiently guide me on how to proceed next step.

OUOZZZ
Hong Kong SAR
27 days using the app
OneCommerce.io replied January 27, 2022

Hi there,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

September 1, 2022

Support was really good at helping and getting the app integrated on the website. Very happy for their help :-)

ByStenholt
Denmark
27 days using the app
December 6, 2022

Great customer service and very easy install. I was up and running in under 5 minutes. Highly recommend.

Zach's
United States
27 days using the app
OneCommerce.io replied December 8, 2022

Hi Zachary,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

November 17, 2022

Best costumer service ever! They take the time to help you out, they also suggest you many things. You don't have to ask, they offer themselves. Totally appreciated.

Nordlexx
Canada
27 days using the app
OneCommerce.io replied November 21, 2022

Hi David,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

February 23, 2023

Excellent service and a brilliant App, everything is running smoothly and Shen helped every step of the way with a positive attitude. 5 Stars.

true clo.
United Kingdom
26 days using the app
OneCommerce.io replied February 28, 2023

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

July 6, 2022

L'assistenza clienti mi ha aiutato molto e l'applicazione sembra funzionare egregiamente. Ottimo servizio.

ShottyGun
Italy
26 days using the app
OneCommerce.io replied July 18, 2022

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

February 1, 2023

perfect, usually i didn't trust the apps that change currency and language together, but this app is very good and the customer service team are very helpful

Bralux
Lebanon
26 days using the app
OneCommerce.io replied February 1, 2023

Hi Hassan,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce