Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,866)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

May 17, 2021

The app is really great for translating your store. The customer support is super fast and kind and fixed a little issue I had with showing the different languages on the shop within a short period of time. Would definitely recommend you to use this app, if you want to have a multilingual shop.

co and amor
Germany
21 days using the app
OneCommerce.io replied May 18, 2021

Hi Pia,

I'm James from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
James
Transcy - Translate Language and Convert Currency

May 1, 2022

Great support and tool for the price. The interface is user friendly and well made. I totally recommend!

EVERIÉ
Slovenia
21 days using the app
OneCommerce.io replied May 5, 2022

Hi Žana,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

May 17, 2022

Goede onboarding service!
De vertalingen moeten nog blijken maar op het eerste oog ziet het engels er goed uit!

Wegman
Netherlands
Over 1 year using the app
OneCommerce.io replied May 18, 2022

Hi Paul,

Here's Timothy. Thank you so much for your review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

May 22, 2021

They are very friendly and attentive. They answered my questions very quickly, thank you very much.

globalbeautyimage
United States
21 days using the app
OneCommerce.io replied May 24, 2021

Hi Juan,

I'm Keva from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Keva
Transcy - Translate Language and Convert Currency

December 17, 2021

This app also translates all other apps. That's not normal! I've tested them all and Transcy is the best. If something does not work, customer service will help immediately via chat. Just perfect!

Kiloleder®
Germany
21 days using the app
OneCommerce.io replied December 20, 2021

Hi Fabio,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

June 9, 2022

Since I am new I had a lot of confusion concerning how to use the functions of the app. I was feeling lost but I was helped out within minutes after asking for help from support ! Love the service. Thank you Lisa.

AlwaysPu’Aloma
South Africa
21 days using the app
OneCommerce.io replied June 13, 2022

Hi Mark,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

April 3, 2023

Great app, the attendants help a lot with the translation, it's one of the best apps!
Professionals, complete app, helps a lot

Store Slack
Brazil
21 days using the app
OneCommerce.io replied April 6, 2023

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

March 8, 2022

excellent service from nancy I am very grateful for your service. Translate & Currency I recommend .
good service provided thank you nancy

Powerlinept
Portugal
21 days using the app
OneCommerce.io replied March 10, 2022

Hi Helder,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

April 18, 2023

buena aplicacion para traducciones de tienda automaticas de distintos idiomas y para los cambios de monedas

DEBITTA | Buy reusable pads and period panties
Spain
21 days using the app
OneCommerce.io replied April 20, 2023

Hi Martin,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

February 4, 2022

I have tried the application and I must say that it works great. I have tested all the pages and the translations seem REALLY GOOD to me. EXCELLENT AND SUPER AVAILABLE ASSISTANCE. THANK YOU

smeraldoshop
Italy
21 days using the app
OneCommerce.io replied February 7, 2022

Hi Nicola,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency