Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,900)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities and exceptional customer support. It is noted for seamlessly translating content from third-party apps using advanced services like DeepL, ensuring accuracy. The intuitive user interface and smooth integration with Shopify enhance its usability. Its ability to translate multiple languages effectively helps businesses expand into new markets, significantly improving the shopping experience for non-English speakers and simplifying translation management.

March 4, 2022

very good translation application, so the support is very active, especially the technician chouxie she is great is listening

FLAMLED
Switzerland
17 days using the app
OneCommerce.io replied March 6, 2022

Hi DAVID,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

Edited July 23, 2021

正直最初は、このまま使うのが不安でしたが、サポートチャットがとても親切で安心して使えるようになりました。言語翻訳のアプリだけあって、英語でない母国語でも(翻訳機能の翻訳でしたが)対応してくれました。ありがとうございます。とてもとても助かりました。感謝です

.FR a l'epoque
France
17 days using the app
OneCommerce.io replied July 12, 2021

Hi RieIJICHI,

This is Issac from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Issac
Transcy - Translate Language and Convert Currency

August 10, 2021

Awesome app! It made my store international. I'm so glad to find it, it is a great tool! I'm so excited!

Agatha Bracelets
Mexico
17 days using the app
OneCommerce.io replied August 11, 2021

Hi Diana,

This is Amory from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Amory
Transcy - Translate Language and Convert Currency

May 5, 2023

Buen soporte técnico y posibilidad de escalar a otros planes progresivamente.
Vamos a migrar desde la APP nativa de shopify

MONDO Kids & Home
Spain
17 days using the app
OneCommerce.io replied May 9, 2023

Hi Francisco,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

June 25, 2022

best app and best support i had for a while! I apprecciate it alot. It helped our store and our customers for better communication and scaling into more countries!

Dondead
Germany
17 days using the app
OneCommerce.io replied June 29, 2022

Hi there,

This is Shirina. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy - Translate Language and Convert Currency

March 27, 2023

The stuff is super nice and helpful, I was having some problems with the installation but Flora (one of the employees) helped me out and also answered other questions unrelated to the installation. Would 100% recommend.

Capy4President
Austria
17 days using the app
OneCommerce.io replied April 4, 2023

Hi Balint,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

March 21, 2022

l use it to help me gain international customers, so far l like what l see. so far l have no issues but i'm sure the service department will help me with any problem l may have.

Big tingz 97
Canada
About 1 year using the app
OneCommerce.io replied March 25, 2022

Hi there,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

August 27, 2022

Meilleur service a la clientèle !! J'ai été aidée par Rosa. Elle m'a offert un service professionnelle et rapide. :) je recommande cet app

Lupe and Sabra
Canada
17 days using the app
June 6, 2022

Very responsible customer service staff, very useful plugin. If you have any questions, you can consult them, and the response speed is relatively fast

Life-Like Pet Jewelry
China
17 days using the app
OneCommerce.io replied June 8, 2022

Hi Yinbo,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

May 8, 2022

It's still good for use at present, but I hope to improve the position of the selector on the home page in the future, so that we can adjust the position, such as moving up, down, left, and right directions, etc.

LittleDayz Boutique
China
About 1 year using the app
OneCommerce.io replied May 10, 2022

Hi Yujie,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. We have noted your point for concern team and improve it in the next releases

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency