Transcy: AI Language Translate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,900)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its effective translation capabilities and exceptional customer support. It is noted for seamlessly translating content from third-party apps using advanced services like DeepL, ensuring accuracy. The intuitive user interface and smooth integration with Shopify enhance its usability. Its ability to translate multiple languages effectively helps businesses expand into new markets, significantly improving the shopping experience for non-English speakers and simplifying translation management.
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アプリが少し使いづらいので、星-1ですが、カスタマーサポートの方が迅速に対応していただけるので、困りません！！！！！！！！！！
The app is a little difficult to use, so -1 star, but customer support is quick to respond, so you won't have any trouble!!!!!!!!
Hi there,
Here's Jena from Transcy. Thank for your feedback
We have noted your point and will improve our app to make your experience better. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy by OneCommerce
I downloaded the app to make my e-commerce international. I immediately appreciated the features and the ease of implementation, but my biggest compliments go to the support that in 1 day integrated the app into my theme, in the position and mode I requested.
Hi Gaetano,
I'm Barbara from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Barbara
Transcy - Translate Language and Convert Currency
Instant support chat when i just set up the app which is fabulous. and thanks Jane for helping during the setup
Hi Xiao,
I'm Helga from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Helga
Transcy - Translate Language and Convert Currency
HO UTILIZZATO QUESTA APP PER TRADURRE IL MIO STORE IN 5 LINGUE ED AGGIUNGERE DIVERSE VALUTE. SON STATO SUBITO CONTATTATO DA PAULINE DELL'ASSISTENZA CHE ALLE 00:30 DI NOTTE (INCREDIBILE, FANTASTICO) E' ENTRATA NELLO STORE E ME L'HA CONFIGURATO LEI IN PRIMA PERSONA!!! SERVIZIO SPETTACOLARE!!! CONSIGLIATISSIMO!!!
this app is gold! the customer support has been amazing, they went into my store fixed everything as i wanted :)
Hi Rachad,
I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy by OneCommerce
numero uno, velocissima ed ha risolto i problemi che avevo. Spero che siano tutte cosi all'interno di quell'azienda
Hi DOMENICO,
This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Neil
Transcy - Translate Language and Convert Currency
Perfect they support team help me a lot with my questions and helped solve my problem i recommend this app.
Hi Daniel,
This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kieran
Transcy by OneCommerce
Perfect app for beginners like me ;) Lisa helped me to install the currency and languages ! thanks for the support and I hope it will make more conversions for my site ;)
Hi there,
Here's Cadie from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Cadie
Transcy - Translate Language and Convert Currency
tuve algunos problemas al iniciar con la aplicación, con los precios de productos y idiomas, el servicio al cliente increíble, me quitaron el dolor de cabeza y ellos mismos lo arreglaron, excelente aplicación muy recomendada
Hi there,
Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Seri
Transcy - Translate Language and Convert Currency
We uninstalled this app once as the staff told us that Transcy is are not compatible with other 3rd party app. After we uninstalled, Transcy's staff Jennifer begged us to reinstalled so she will look into the problem and solve it. We reinstalled eventually and Transcy's dev team gave us the same answer of their incompatibility. We are highly unimpressed. Sorry but this app will waste your time. Do not try.
Hi there,
This is Brian and please accept my deepest apology for this inconvenience.
For unexpected support from my agent, I personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your understanding in this situation
As I have seen that my colleague is reaching out you but unsuccessful, also has sent you follow-up emails, please kindly check your email for further support. Looking forward to hearing from you soon.
Regards,
Brian
Transcy - Translate Language and Convert Currency