Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,914)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

Edited June 11, 2021

the currency converter work well and pack of functionalities(free!), great user interface, good support, just 1 issue, if you use PureVpn, it display CNY currency for Taiwan(this is a non issue for other converter app), not sure about other VPN, hope they can fix it edit: I dont think my vpn has issue (because it work well for other converter and google able to recognize it as Taiwan) but I decided to use another vpn to save time troubleshooting

SpineCare Engineer
Malaysia
15 days using the app
OneCommerce.io replied June 11, 2021

Hi Biomechanic,

This is Acacia from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

In relation to your current issue, our colleague is supporting your case, please let them know if you need some more help.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Acacia
Transcy - Translate Language and Convert Currency

January 12, 2021

It's a really good app. It was really convenient to do everything kindly when I was in need.
Thank you!

AILES
South Korea
15 days using the app
OneCommerce.io replied January 12, 2021

Hi there,

Here's Phelan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Phelan
Transcy - Translate Language and Convert Currency

December 12, 2021

Their Customer service are excellent. They help me solve some technical problems by using the Collaborator function.

MiNE O’CLOCK
Hong Kong SAR
15 days using the app
OneCommerce.io replied December 13, 2021

Hi KongLok,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

May 17, 2022

I had an issue with my Arabic interface, and it was solved in few minutes with the support team. Their support team is available all the time and helpful.

Thesweather
Saudi Arabia
About 1 year using the app
OneCommerce.io replied May 18, 2022

Hi Rana,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

November 24, 2022

Really helpful, thank you very much! I appreciate all the help that you did for me! I really recommend!

My leggings-corsett
Spain
15 days using the app
OneCommerce.io replied November 24, 2022

Hi Damián,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

May 23, 2022

Very good and efficient support. Great application. Easy to use and set up for several languages. Great design.

Objectswelove.de
Germany
15 days using the app
OneCommerce.io replied May 24, 2022

Hi Philipp,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

May 20, 2022

Great app for translation and currency conversion. Custom service is extremely fast and efficient. A must-have application!

Mondialpharma.net
United States
15 days using the app
OneCommerce.io replied May 23, 2022

Hi Michel,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

June 13, 2022

Fácil manejo y asistencia técnica muy favorable. De momento estoy en el periodo de prueba pero ha sido muy sencillo añadir idiomas y monedas a mi tienda.

Labores Bella
Spain
15 days using the app
OneCommerce.io replied June 14, 2022

Hi Laura,

This is Jolie. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy - Translate Language and Convert Currency

March 30, 2022

Great apps, very good and fast troubleshooting from support, works in geo location, translates to all languages and currencies. I recommend

mapis.lt
Lithuania
15 days using the app
OneCommerce.io replied April 4, 2022

Hi Vytautas,

I'm Jason. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

Edited February 23, 2021

I am very satisfied, with this app and the person who help me !! it was very quick to translate my website the best ! thank you for everything
:-) :-)

BEAUTY SOIN PROFESSIONNEL
France
15 days using the app
OneCommerce.io replied February 9, 2021

Hi there,

Here's Taylor from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Taylor
Transcy - Translate Language and Convert Currency