Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this translation app for its ability to convert third-party apps and websites into multiple languages, enhancing the international shopping experience. It's praised for its integration with DeepL, ensuring superior translation quality. Merchants appreciate the automatic content checking and currency conversion features. The 24/7 customer support is noted for its responsiveness and assistance with setup issues. Some merchants reported compatibility with their Shopify themes.

February 24, 2021

Great App and very useful does two things in one highly recommended! Had an issue with setup and support was very helpful!

Harper Kendall
United Kingdom
2 days using the app
OneCommerce.io replied February 25, 2021

Hi there,

I'm Helene from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Helene
Transcy - Translate Language and Convert Currency

Edited October 12, 2021

Best app ever used, great translation and very good support.
My customers are very satisfied and the experience increases are great

Store Bánh Sinh Nhật
Vietnam
2 days using the app
OneCommerce.io replied October 13, 2021

Hi Dzung,

This is Xenia from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Xenia
Transcy - Translate Language and Convert Currency

April 25, 2022

J'essayais de trouver un application de traduction, Transcy a rempli tous les critères que je recherchais

Wood Baby™
France
2 days using the app
OneCommerce.io replied April 26, 2022

Hi Anthony,

I'm Jonathan. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

December 1, 2021

Very good application, easy to use, very good translation and the customer service 5 stars very friendly and fast responses. Recommended.

TheBoveCompany
United States
2 days using the app
OneCommerce.io replied December 2, 2021

Hi Valentina,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

September 11, 2022

Supper app und Support! Mitarbeitern konnte mir alles im Hintergrund einstellen und mich auf Probleme und offene Punkt hinweisen. Sehr zum weiterempfehlen.

DerWarenkorb.ch
Switzerland
2 days using the app
September 27, 2022

Amazing and lightning-quick customer support from Flora, she walks you through every step of the way. Highly recommend this app!

Juicy Doozy
Sweden
2 days using the app
OneCommerce.io replied October 3, 2022

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

September 29, 2021

I used this app to my website store online and its working very well. Thanks for everything. Have a nice day!

Gaia NSC
United States
2 days using the app
OneCommerce.io replied September 30, 2021

Hi Yaneisy,

I'm Adela from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Adela
Transcy - Translate Language and Convert Currency

September 8, 2021

The app it's easy to use. Some minor fixing needed, but the team support is quick to fix the issues. Even the free plan it's great for a basic translate.

Didiamant
Mexico
2 days using the app
OneCommerce.io replied September 8, 2021

Hi Ricardo,

I'm Radley from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Radley
Transcy - Translate Language and Convert Currency

October 31, 2022

Mirene is an amazing support girl she helped me setup everything. She is amazing. I'm still trying to get the theme to work as RTL

Higher Education Skin Care Arabia
Saudi Arabia
2 days using the app
OneCommerce.io replied November 1, 2022

Hi Abdul,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

Edited November 27, 2021

VERY NICE APP MY ASSISTANT LiSA WAS SO KIND AND REACTIVE SHE HELPED ME A LOT! THANK YOU SO MUCH

Santecare.fr
France
2 days using the app
OneCommerce.io replied November 30, 2021

Hi Sabrine,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency