Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,902)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities and exceptional customer support. It is noted for seamlessly translating content from third-party apps using advanced services like DeepL, ensuring accuracy. The intuitive user interface and smooth integration with Shopify enhance its usability. Its ability to translate multiple languages effectively helps businesses expand into new markets, significantly improving the shopping experience for non-English speakers and simplifying translation management.

June 29, 2021

So far, I love this app. I can customize the widget translate on desktop and mobile easily. I was able to put the widget to the top corner and it's great when you have text on the top bar.

Seyna Hair
Canada
4 days using the app
OneCommerce.io replied June 30, 2021

Hi MAnuel,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Bellamy
Transcy - Translate Language and Convert Currency

November 9, 2022

Originaire de France, je viens de créer mon e-commerce sur Shopify et il me fallait un moyen pour faire la traduction et la conversion monétaire. Aux vues des avis, Transcy semble être une très bonne solution. A voir sur le long terme.
Merci à Vani pour le support

Feu Flamme
France
3 months using the app
OneCommerce.io replied November 9, 2022

Hi there,

Here's Jena from Transcy. Thank you so much for your review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

August 11, 2021

I really like how the app can translate my website so fast to a different language. Amazing customer service.

WAVE bottles
Saudi Arabia
4 days using the app
OneCommerce.io replied August 12, 2021

Hi Abdulla,

Here's Jasper from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jasper
Transcy - Translate Language and Convert Currency

September 10, 2021

Helped me set up my website as I'm a new user. Very good service. Thank you so much! I saved a lot of time.

Lily & Rosemary
Canada
4 days using the app
OneCommerce.io replied September 13, 2021

Hi Meliann,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

September 20, 2021

La atención al cliente es realmente buena, la aplicación funciona perfectamente. Muy recomendable por precio y funcionalidades.

YUSTY
Spain
4 days using the app
OneCommerce.io replied September 20, 2021

Hi JOSE,

I'm Stella from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Stella
Transcy - Translate Language and Convert Currency

November 2, 2022

Great experience! I really appreciated the assistance from Shen to review my switcher on my store! The app is really cool!

GarbyPhone
Italy
4 days using the app
OneCommerce.io replied November 4, 2022

Hi Francesco,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

August 5, 2021

Their customer service responded quickly and friendly.Help me solve the problem effectively.!!!!!!!!

CycorldPro
China
4 days using the app
OneCommerce.io replied August 6, 2021

Hi Liu,

I'm Elwyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Elwyn
Transcy - Translate Language and Convert Currency

August 27, 2021

I used this app to help my site with multiple language options. It is quite convenient to add to the site and the customer support team is great! Price plan is also affordable for new start up stores such as my.

ACE Nutritions Inc
Canada
4 days using the app
OneCommerce.io replied August 29, 2021

Hi Jayne,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

October 17, 2022

It's very good. Customer service is great! The staff will take the initiative to help you solve the problem, which makes me feel very caring.

misshow.com
United States
4 days using the app
OneCommerce.io replied October 19, 2022

Hi Hannah,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

February 20, 2023

There is some issues in app usage due to specific of shop, however support is on excellent level and fix all reported issues fast and professionally. Great app to recommend.

Prestyge
France
4 days using the app
OneCommerce.io replied February 22, 2023

Hi Larry,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce