Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,866)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

August 10, 2022

amazing support very helpful support team, answered all my questions and went above and beyond to make sure eveything worked

Live Happy
United Kingdom
3 days using the app
August 29, 2021

Yes good all right GOOD SERVICE AND NICE ATTENTION VERY RECOMENNDED THANKS YOU VERY MUCH YOU ARE GREAT

9buddhas
Chile
3 days using the app
OneCommerce.io replied August 30, 2021

Hi Ale Baza,

I'm Lani from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Lani
Transcy - Translate Language and Convert Currency

December 8, 2022

Best translation app I found. Support team is absolutely amazing. They even customized my own theme at no extra cost.

eBubble
Serbia
3 days using the app
OneCommerce.io replied December 8, 2022

Hi Nikola,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

March 25, 2022

perfeckt!!!!!!!
thanks nancy and this translate program its very easy for me
quick and easy with nancy tnx a lottt
From sherif (Switzerland)

www.shershop.ch
Switzerland
3 days using the app
OneCommerce.io replied March 28, 2022

Hi Sherifov,

This is Timothy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

May 7, 2022

Outstanding experience, Transcy team was super quick to get me set up with the app. Amber was very friendly and guide me. Thank you very much for your help!

Zapreneti
United Kingdom
3 days using the app
OneCommerce.io replied May 9, 2022

Hi Devon,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

November 6, 2022

The only problem is that it translates EVERYTHING even your product's name which really sucks. Because if you want to keep your product's name the same you'll need to upgrade to the premium plan so... But overall it's a good translator.

Snuggle™
Germany
2 months using the app
OneCommerce.io replied November 8, 2022

Hi David,

I'm Levi from Transcy. It sounds like you had a good time with us.

To keep your product name as your default language, you can consider to use Glossary function, so you can consider to upgrade your plan as Growth plan to use it

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

June 10, 2022

Garlic from FireApp customer service the best I ever had. Quick replies, professional work, great communication. The best translating app I've used and trust me, I've tried a lot.

unlacedshoestore
Latvia
3 days using the app
OneCommerce.io replied June 13, 2022

Hi Daniels,

I'm Daisy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Daisy
Transcy - Translate Language and Convert Currency

July 28, 2021

Its very easy app to use. Just what I was looking for. It lets you choose the language and LOTS of currencies.

Cheeco's Secret
Canada
3 days using the app
OneCommerce.io replied July 29, 2021

Hi Gabor,

I'm Helga from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Helga
Transcy - Translate Language and Convert Currency

March 25, 2022

The app is great! And Molly did it all for me! Impressive! I recommend it to everyone! Good job!!!!!

Primi Passi Bimbo
Italy
3 days using the app
OneCommerce.io replied March 28, 2022

Hi Alberto,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

February 4, 2021

I had an issue with incorrectly converting the currencies. Seri from Customer Support fixed it within a reasonable time and was very kind. Keep it up so far!

VALORE
Bulgaria
3 days using the app
OneCommerce.io replied February 4, 2021

Hi there,

I'm Kate from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Transcy - Translate Language and Convert Currency