Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,902)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities and exceptional customer support. It is noted for seamlessly translating content from third-party apps using advanced services like DeepL, ensuring accuracy. The intuitive user interface and smooth integration with Shopify enhance its usability. Its ability to translate multiple languages effectively helps businesses expand into new markets, significantly improving the shopping experience for non-English speakers and simplifying translation management.

August 28, 2022

Excellent very light app. Good Support experience ,looking for multi currency converter with this app it will be too much great.

Trybuy
India
3 days using the app
May 18, 2022

I use this app to help me communicate in World Markets with different Languages. John was very helpful and helped me get set up.

A Little Dis An Dat Women's Clothing
United States
3 days using the app
OneCommerce.io replied May 20, 2022

Hi Renee,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

October 31, 2021

The customer support is very quick and helpful. The app it self is simple and easy to use. Great app!

TINY STUDIO
Iceland
3 days using the app
OneCommerce.io replied November 1, 2021

Hi Laufey,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

August 9, 2022

Hard to navigate and know exactly what you're doing but eventually it works thanks to customer service.

Line Work Bucket Products
United States
2 months using the app
September 1, 2022

The app is intuitive. Also when I had a problem the support was super fast and helpfull. The plugin also work with Debutify

WowUpons
Hungary
3 days using the app
September 12, 2023

Overall the service is super smart and makes webshops in multiple languages possible and affordable for small and medium sized companies. Bugs and weird translations now and then makes it crucial that the pages are reviewed quite often which takes time. However it has been easy and very fast to get in contact with the support team and get the things fixed quickly.

orzonta
Germany
2 months using the app
OneCommerce.io replied September 18, 2023

Hi there,

Here's Oriana from Transcy. Thank you so much for your comments

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

Edited January 9, 2022

Technical support is very fast. Andy and Raymond were very helpful. For now the app is working fine..

Turkish Gift Buy
Türkiye
3 days using the app
OneCommerce.io replied January 10, 2022

Hi Aytek,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

July 4, 2022

Adorei o app esta me ajudando bastante e um aplicativo 2 em 1 na tradução e na conversão das moedas perfeito para quem tem loja drop

tiktok das ofertas
Brazil
3 days using the app
OneCommerce.io replied July 6, 2022

Hi Jhonata,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

May 22, 2021

great help! kind words and quick help. I had problems with double pricing and it was fixed in 1 hour or so.

Alt-fashion
Switzerland
2 months using the app
OneCommerce.io replied May 24, 2021

Hi Joao,

This is Louisa from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Louisa
Transcy - Translate Language and Convert Currency

October 30, 2020

Looks very interesting and support is always trying to help System looks neat With varied options as well as translation correction

DEAD SEA SHOP
Israel
2 days using the app
OneCommerce.io replied November 1, 2020

Hi there,

I'm Yung from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Yung
Transcy - Translate Language and Convert Currency