Transcy: AI Language Translate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,914)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.
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Merci à Muffin de m'avoir beaucoup aidé dans mon probleme ,elle a ete super accueillante et aussi gentille !!!
Hi there,
I'm Zachary from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Zachary
Transcy - Translate Language and Convert Currency
Very good, I am very happy right now, now my website translated to Swedish and Swedish Kron Currency
Hi Valeh,
Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Emma
Transcy by OneCommerce
Realy you have an excellent services, and I like your collaboration between all your departments and I hope continu use your products forever and for all my next shop market, thank you very much Jennifer, Andy and all other group.
Hi Nader,
Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kane
Transcy - Translate Language and Convert Currency
I am very delighted with this brilliant and very fast service which restores trust between what keeps the work between us
Hi Chour,
Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Stephen
Transcy - Translate Language and Convert Currency
Prise en main de l'app, très bien structurée et largement configurable. Helpdesk pro- et réactif. Vraiment rien à dire !
Very good plug-in! Customer service patiently helps answer questions and works great! Looking forward to it subsequent performance!
Hi Wentao,
I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Gemma
Transcy by OneCommerce
Je suis ravie de cette application la traduction fonctionne très bien. De plus l'équipe est très réactive, ils ont répondu a mes questions en quelques minutes et surtout m'ont aidé à configurer le design et l'emplacement très rapidement. Je recommande à 100% !
Hi there,
This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy - Translate Language and Convert Currency
Trying to get the languages to work on shopify from the app was confusing, then when the agent would send a screen shot on what to do, it would come with an error msg 404 and it was just to much to go through for something as simple as changing the languages
Hi Deleecha,
I'm Joyce from Transcy - Translate Language and Convert Currency Customer Support Team and we're deeply sorry for the inconvenience caused to your store.
Throughout your conversation, although you met some troubles with setting up the translation from our app, the agent still helped you resolve all of your concerns.
With 404 error, this is not a bug from the app. The cause is from your language versions created on your Shopify admin before. For making it clear, if you have added other languages in Shopify admin before but have not enabled/published those languages for your store domain yet, then it will cause this problem.
As I have checked and seen that my colleague has sent you a follow-up email, please let them know if you need further support.
Best Regards
Joyce
Transcy - Translate Language and Convert Currency
Great service and advices from the support team! There is alway someone available to help and provide support
Hi Dongsinne,
This is Jocelyn from Transcy. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocelyn
Transcy by OneCommerce
Unfortunately, this is the only rating I can give at the moment. I read their offer to translate into two languages for 9.90, in fact it turned out that a normal translation can be done into 1 language, and the second language will be a translation of something like google translate in real time, that is, it is completely useless for SEO optimization!
I would give this app a 5 and use it and recommend to friends if I got what I expected! The Shopify app makes two normal translations completely free of charge and also plans to add more, but here there is only one!
Hi Maria,
Here's Brian from Transcy and we sincerely for this inconvenience
In relation to your issues as following:
1. First of all, we're so sorry if our app information made you confused. For the basic plan, you can add two target languages including one advance language and one basic language. Please be advised that with basic language, it's will be translated automatically by AI translation. In case you want to add more advance languages, please consider to upgrade your plan
2. We have seen that one of our colleagues is following your case, he gave you a clear explanation, please kindly check your email and let him know if you need further support.
Looking forward to hearing from you soonest
Best Regards
Brian
Transcy by OneCommerce