Transcy: AI Language Translate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,914)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.
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Very friendly customer support, always available to solve problems...Recommend the app ! Awesome!!!!!
Hi Armando,
I'm Levi from Transcy. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Levi
Transcy by OneCommerce
The app is amazing but the support is even better! Jennifer helped with all my troubles and was so kind! I love this app!!
Hi Kework,
Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kane
Transcy - Translate Language and Convert Currency
Très interressant bien que ce soit bizarre qu'une appli de traduction ne propose pas son back office en plusieurs langue !! Sinon Service client rapide.
Hi there,
My name's Kelly. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kelly
Transcy - Translate Language and Convert Currency
Really appreciate the support team, Marco really helped me out with both apps and he is vevry fast.
Hi there,
This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy by OneCommerce
App provides a good level of content translation. It would be nice if it handeled better the checkout translation, because we didn't get it to work for our shop even with the help of app support.
Hi there,
Here's Jessica from Transcy - Translate Language and Convert Currency Customer Support Team and we are truly sorry for this inconvenience caused.
As we have checked your case and seen that my colleague has already responsed you. We informed you that there was the problem with the theme in re-directing the check out url. It would be great if you could help us to contact the theme developer or cc the theme developer in the email thread. So that we could have a further discuss on how to have the issue solved.
If you have further query, please contact us in the email thread or send the new ticket to our support mail: support@fireapps.io. We are always available to support your issue.
Regards,
Jessica
Transcy - Translate Language and Convert Currency
molly from onecommerce was really nice and helpful, she found answers to every question I had. Great app in general, does what it is supposed to do.
Hi there,
This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kieran
Transcy by OneCommerce
This is my first time use this app and I feel great about it. especially with the assistant who guided me through the whole settings !
Hi Guan,
Here's Jake from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jake
Transcy - Translate Language and Convert Currency
DO NOT USE THEM! 24/7 - NOT TRUE
TRANSLATION IS HORRIBLE, DO NOT TRUST THEM!
PROMISE YOU WILL REGRET! DO NOT TRUST THEM, DO NOT TRUST THEM, DO NOT TRUST THEM! FAKE FAKE FAKE FAKE HORRIBLE HORRIBLE HORRIBLE!!!
Hi Joe,
I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. We're deeply sorry for this inconvenience caused and sadly to see your updated review from positive to negative like this.
We're still serving all users via 24/7 live chat or email. For your case, because the issue is related to complicated code, so we need forward your case to concern team as Developer team to check and fix it further, as a result, it needs to spend more time to investigate the root cause and fix it completely.
As I have checked and seen that you're having an active chat with my colleague, please let them know if you need further support. Once again hope you sympathize for us and enjoy your experience with us.
Best Regards
Anna
Transcy - Translate Language and Convert Currency
Very simple to use and easy to handle.
I had some difficulty but the customer support was responsive
Hi Abdouzeid,
This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy - Translate Language and Convert Currency
i cant describe how this app helped me with translating my site and ALSO the currency deserves FIVE stars
Hi Abdullah,
This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kieran
Transcy - Translate Language and Convert Currency