Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,866)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

November 22, 2021

Great help ! Everything works great. We like this app a lot and we will use it in our store. The use of this application is very intuitive and simple.

Wood Decor
Poland
About 5 hours using the app
OneCommerce.io replied November 23, 2021

Hi Bolesław,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

March 17, 2021

Amazing and professional app! love to use it for my Shopify store, to translate and add currencies. Customer service is great too!

Pelty
Italy
About 5 hours using the app
OneCommerce.io replied March 17, 2021

Hi there,

Here's Lynn from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Transcy - Translate Language and Convert Currency

June 24, 2022

Dory did an amazing job and was very quickly in solving my problems. Within 10 minutes my whole website was running

Mega Builder
Netherlands
About 5 hours using the app
OneCommerce.io replied June 29, 2022

Hi there,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

August 17, 2020

It works. But the interface is not that intuitive, and you can easily overwrite your first free 100,000 words and then have to spend more to re-translate your store.

Orucase
United States
6 days using the app
OneCommerce.io replied August 18, 2020

Hi Colonel,

I'm Johnson from FireApps Customer Support Team, and I'm very sorry for the inconvenience has caused to you.

Glad to inform that with the latest update, our app is now offering unlimited words to translate along with lots of useful functions. Hope you consider to reinstall our app and let us have a chance to support you with the highest priority

If you have any questions or need further help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

January 6, 2023

Very good customer support, patient for new users, helped me to set a lot of effects I want, I will use for a period of time after the review again, thank you for your support!

Kemimoto
Hong Kong SAR
About 5 hours using the app
OneCommerce.io replied January 9, 2023

Hi Victoria,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

November 22, 2022

我使用了该应用为我解决的商品yemia你语言翻译以及货币选择的问题, 就是再使用过程中有一些小小的bug, 不如翻译产品是会显示未翻译成功, 但实际上等我再次去查看时,已经翻译成功了, 应该是翻译工作量的问题。

Binize
China
About 5 hours using the app
OneCommerce.io replied November 23, 2022

Hi Yuan,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

December 28, 2021

The service is very warm, it's also very powerful and well-developed
In order to help me finish, two people have come, is really very careful, careful, concentration

Afroanew
Hong Kong SAR
About 5 hours using the app
OneCommerce.io replied December 29, 2021

Hi Can,

Here's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

August 20, 2023

Amazing experience.
Support team is very professional in handling stuff and have very professional behavior.
Thank you guys!

drdiamondshop
Germany
About 5 hours using the app
OneCommerce.io replied August 23, 2023

Hi Haseeb,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

Edited October 22, 2021

Great app! It delivers what it promises. The customer support quickly responded to all my questions.

Norsat International Inc.
Canada
About 5 hours using the app
OneCommerce.io replied October 25, 2021

Hi Thiago,

My name's Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

June 6, 2023

There were a few limitations wrt. 3rd party translations and currency displays. All in all a great app, easy to use and navigate. Quick response from support team is always a plus!

Kosibox
Norway
5 days using the app
OneCommerce.io replied June 7, 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy, we will take it into consideration to improve it

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce