Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

March 1, 2023

Good app, thank for the help Shiro! The free version is sufficient for me but may remain a bit limited for some.

LIBRARY CLOTHES
France
About 1 hour using the app
OneCommerce.io replied March 3, 2023

Hi there,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

July 13, 2022

Top Service. Mir wurde bei der Einrichtung sehr geholfen. Sehr zu empfehlen!
Auch der Kostenlose Plan ist schon zum Start sehr hilfreich.

kjubstore
Germany
About 1 hour using the app
OneCommerce.io replied July 18, 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

November 16, 2023

Great customer service, Lee was very helpful!

Miss FM
United States
About 1 hour using the app
OneCommerce.io replied November 28, 2023

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

June 13, 2021

Helpful easy quick to use, got it set up in minutes. Highly recommend using this app for language needs

FRACTEL-EU
Australia
About 1 hour using the app
OneCommerce.io replied June 14, 2021

Hi there,

Here's Halcyon from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Halcyon
Transcy - Translate Language and Convert Currency

July 28, 2022

Download the app and received help right away. Zenny helped me set up everything and it is working as I hoped. She is very good and this app seems to be able to take my store to the next level.

AVAL
United States
About 1 hour using the app
July 24, 2022

Amber is very helpful to help me set up the app. I am a newbie on shopify. She help me all the way. Big thank you.

Cretivity
China
About 1 hour using the app
November 23, 2022

This app is awesome! Super easy to use. I did have a minor issuer but Tee helped me and the issue was resolved instantly.

Battery Watering Technologies
United States
About 1 hour using the app
OneCommerce.io replied November 24, 2022

Hi Destini,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

February 25, 2023

Vani was very helpful, good customer support.
Integrated the translate button for my page, helped me setup the store.
Thanks for awesome service!

Be Frsh
Finland
About 1 hour using the app
OneCommerce.io replied February 28, 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

October 1, 2023

this is absolutely a waste of time and money, the app is unable to translate our products by bulk, even though we committed to pay the most expensive plan

acacuss
Germany
1 day using the app
OneCommerce.io replied October 4, 2023

Hi Mohamed,

This is Saha and we would like to apologize for any inconvenience causing to your experience

In relation to your issue, we have seen you have not contacted us to report yet. Also we have seen that one of our colleagues is reaching out you, but still have not got your response yet, please let him know if you need further support

Regards,
Saha
Transcy by OneCommerce

May 12, 2022

Amazing customer services and a great app! Looking forward to more features in the future! :) glad to use them

ORILABO
Germany
About 1 hour using the app
OneCommerce.io replied May 13, 2022

Hi there,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency