Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,913)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

June 15, 2023

My experience was great I got help immediately and they helped me with everything i needed, would definitely recommend

Phonesimpel
Netherlands
22 minutes using the app
OneCommerce.io replied June 16, 2023

Hi Abdullah,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

October 10, 2022

The customer support rocks! I love the way that they are helping me implement it. It's the best experience I've had on Shopify so far. I can't believe this type of customer service even exists!

Poster Memorabilia
United States
22 minutes using the app
OneCommerce.io replied October 11, 2022

Hi Sam,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

August 19, 2022

amazing team amazing service!!! ik raad het iedereen aan om met hun samen te werken. je zult geen spijt krijgen!!

Daffermo
Netherlands
22 minutes using the app
May 15, 2022

the support provided was very helpful . They helped setting up the app and made sure that we are well set up. I like how I can customize the look.

shifumtl.info
Canada
22 minutes using the app
OneCommerce.io replied May 17, 2022

Hi Raymond,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

March 7, 2021

It Is So Easy To Use! What A Wonderful Tool! I don't have to spend so much time navigating the site. It was so helpful to my on line store customers.

Clique, Buy, Repeat
United States
22 minutes using the app
OneCommerce.io replied March 8, 2021

Hi there,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

October 31, 2021

Excellent!Excellent!Excellent!Excellent!Excellent!Excellent!Excellent!Excellent!Excellent!Excellent!Excellent!

Freebreath
China
22 minutes using the app
OneCommerce.io replied November 2, 2021

Hi Cium,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

September 8, 2021

AMazing support by chat that helps us really quickly to fix the app and translate the website, many thanks.

L'Atelier Geneviève
France
21 minutes using the app
OneCommerce.io replied September 8, 2021

Hi GENEVIEVE,

My name's Mervyn from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Mervyn
Transcy - Translate Language and Convert Currency

February 27, 2021

I do like this app which can help my shop to sell to many countries with many currency 0000000000000000000000000000000

Tronxy Official Store
United States
21 minutes using the app
OneCommerce.io replied March 1, 2021

Hi there,

Here's Oscar from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Transcy - Translate Language and Convert Currency

January 18, 2022

Super easy and super good customer service. I was able to install and start using on the web very quickly.

Mar Veloy Joyas
Spain
21 minutes using the app
OneCommerce.io replied January 20, 2022

Hi Mar,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

February 12, 2022

Amazing App! Translated the whole shop in one second!!!! You can also choose for multiple currencies as well.
Customer Service is on top of all customer requests. I got my little glitch resolved in 2 seconds! Good job Maverick!! Thank you!

BollediNatura
United States
21 minutes using the app
OneCommerce.io replied February 14, 2022

Hi Carol,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency