Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,913)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

June 15, 2023

The customer service personnel are very friendly and can respond positively to my questions. Special thanks to Fanny and Marco

Timekettle
United States
Over 2 years using the app
OneCommerce.io replied June 16, 2023

Hi Li,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

June 14, 2022

Muy buena app, y la atención al cliente es fenomenal. Increible atención al cliente y muy buena aplicación

WIMUS MARKET
Spain
Over 2 years using the app
OneCommerce.io replied June 14, 2022

Hi MARTA,

I'm Frederick. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy - Translate Language and Convert Currency

November 26, 2021

Great app easy to use and customer service very quick and helpful. Will look at using them on other websites

Cozy Sole by BrógaTí
Spain
Over 2 years using the app
OneCommerce.io replied November 30, 2021

Hi Ben,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

September 6, 2021

Excellent support! There was a little bug initially where in the midst of embedding the app onto my header that I wasn't able to change the language back to English. Had a bit of panic, but was resolved eventually. Thumbs up!

GENESI
Singapore
Over 2 years using the app
OneCommerce.io replied September 6, 2021

Hi Grace,

This is Xenia from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Xenia
Transcy - Translate Language and Convert Currency

May 17, 2022

Nopea käyttöönotto. Tuki vastasi heti ja auttoi asiantuntevasti kysymyksiin. Eri kielten ja valuuttojen käyttöönotto on yleisellä tasolla monimutkaista, mutta tämä appi teki siitä helpompaa.

Bulkkinen
Finland
Over 2 years using the app
OneCommerce.io replied May 18, 2022

Hi there,

I'm Marcus. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

January 2, 2022

I received rapid and effective support on the Language Selection bug that I have had on my online store!

Agil Nuts
Italy
Over 2 years using the app
OneCommerce.io replied January 3, 2022

Hi Shohreh,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

May 31, 2021

i MUST SAY THAT THE CUSTOMER SUPPORT WAS VERY HELPFUL AND FRIENDLY. MOREOVER , APPLICATION WAS DONE SMOOTHLY.
i WILL DEFINITELY RECOMMEND THIS APP.

ALEXANY
Canada
Over 2 years using the app
OneCommerce.io replied June 1, 2021

Hi joseph,

Here's Jesse from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jesse
Transcy - Translate Language and Convert Currency

February 27, 2021

Helpfull! it can translate all pages and currencies, even bitcoin! The free plan is really good so far

The Fast Driver
France
Over 2 years using the app
OneCommerce.io replied March 1, 2021

Hi there,

My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Transcy - Translate Language and Convert Currency

Edited March 25, 2024

Le support de Transcry est très rapide et très apprécié. J'ai fait appel au support à deux reprises et j'ai reçu un service courtois dans les quelques minutes suivants la demande.

Les vêtements Orizon
Canada
Over 2 years using the app
OneCommerce.io replied December 16, 2021

Hi Nathalie,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

Edited December 13, 2021

I'm Japanese, but I'm very grateful for the support of the settings in a very easy-to-understand manner.
Thank you!

神楽JP
Japan
Over 2 years using the app
OneCommerce.io replied December 14, 2021

Hi 山本修司,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency