Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,866)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

December 16, 2021

great customer support and very useful and cheap app all that you need to run your shop worldwide !.

FULL OF MERCH
Poland
Over 1 year using the app
OneCommerce.io replied December 17, 2021

Hi Nikodem,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

February 19, 2022

So far so good, very nice implementation. Lets see how this algorithm handles 2000 products. Thanks Rich!

4Her Store
Portugal
Over 1 year using the app
OneCommerce.io replied February 22, 2022

Hi João,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

August 9, 2022

Great app, excellent and responsive staff. Big support team ready to help you as much as they can, thank you!

LaFrip'aMax
Switzerland
Over 1 year using the app
January 18, 2021

Easy to use and fast to implement. I've only had one issue with translating a section and Seri from support was really reactive and solved it in no time. Recommended.

Historic Trackdays
France
Over 1 year using the app
OneCommerce.io replied January 18, 2021

Hi there,

This is Robert from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Transcy - Translate Language and Convert Currency

September 26, 2022

The best translate AI app, with the best support. and i will use it soon in my other store. professional and accurate.

Bio Disinfestazione Fai Da Te
Italy
Over 1 year using the app
OneCommerce.io replied September 27, 2022

Hi EKONORE,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

Edited October 4, 2021

We used this application to help us provide language translations and currency switcher. It is one of the best here. The Support is amazing. Special thanks to Andy who is really helpful when we need support! thanks

Otet
United Kingdom
Over 1 year using the app
OneCommerce.io replied October 5, 2021

Hi Ismail,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

September 6, 2022

The app is great and the support absolutely incredible!!! I had a couple of 'problems' that turned out not to be faults but other settings in my Shopify system. Transcy couldn't have been more helpful :)

k-tec-racing
United Kingdom
Over 1 year using the app
April 4, 2022

The response of the support team was very good.
I use the app from now on, but it seems to work fine.
Thanks for the quick response!

4MiLi (フォーミリ)
Japan
Over 1 year using the app
OneCommerce.io replied April 6, 2022

Hi there,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

September 6, 2022

Fast and really great support! Pretty easy to set up and I think everything is as it should be. recommend

NalasHome
Denmark
Over 1 year using the app
October 24, 2022

I use Transcy on my website to translate languages ​​other than English, I really like the flexibility of Transcy, I can choose automatic translation or human translation. In addition, Transcy's customer service team is also very responsible, the speed of solving problems is very fast, and it is reasonable to be popular. Thank you Transcy, thank you for developing such an APP, I wish you better and better.

urbetter.de
China
Over 1 year using the app
OneCommerce.io replied October 25, 2022

Hi there,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce