Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,868)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

February 25, 2022

Easy to use by translating my webshop in different languages. I will recomend this for sure by others.

bijou4all
Netherlands
Over 1 year using the app
OneCommerce.io replied March 1, 2022

Hi Patrick,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

Edited September 9, 2021

I used this app to improved costumers relation and make a sale st the costumers convinience it really work i recoment merchant to ad on this app to thirs bussiness on line

amzlfashion
United States
Over 1 year using the app
OneCommerce.io replied September 10, 2021

Hi Jose,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

March 29, 2022

App med mange funktioner. Kundeservicen er meget behjælpelig og hjalp os med at integrere dropdown i header. Kan anbefales

Tetogi
Denmark
Over 1 year using the app
OneCommerce.io replied April 4, 2022

Hi Tonny,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

Edited August 13, 2023

Ich habe diese App für meinen Online Hundeshop www.4legs.de verwendet und sie ist wirklich sehr hilfreich. Eine tolle einfache App, die einem viele Übersetzungsarbeiten und ZEIT spart. Der Support ist SUPER!
Kann ich nur empfehlen!

4legs.de
Germany
Over 1 year using the app
June 20, 2022

Ottimo!
L'app mi ha consentito di utilizzare i servizi che cercavo e l'assistenza è stata molto cordiale e professionale.
Grazie.

Vesuvio Street Food
Italy
Over 1 year using the app
OneCommerce.io replied June 21, 2022

Hi Salvatore,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

Edited March 17, 2024

Love how their support team responded so quickly and patiently. App is easy to use as well. Chinese translation seems okay too.

Halo and You
Malaysia
Over 1 year using the app
January 20, 2022

I used a translation switch to English. The switch design is simple and easy to understand. Switching currencies is also simple and easy to use.
Most notable is the good support. I was able to quickly add the features I needed to the site with a quick response from support.
It was very helpful.

リバティーオンラインショップ
Japan
Over 1 year using the app
OneCommerce.io replied January 24, 2022

Hi there,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

March 3, 2022

super application ! easy and fast ! I highly recommend. Thank you for your advice and proposal to improve my sites and help to make better

JACK & ROSE
Belgium
Over 1 year using the app
OneCommerce.io replied March 5, 2022

Hi Olivier,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

June 14, 2021

Very good assistance, fast ! application is also easy to use and you need only few minutes to get familiar with. Very useful, i love it!

The Moonchild Wandering
France
Over 1 year using the app
OneCommerce.io replied June 15, 2021

Hi Edwige,

Here's Philomena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Philomena
Transcy - Translate Language and Convert Currency

February 14, 2022

I am trying a free version, pretty easy, looks big, not sure how to customize. However fast and efficient support. Like it as of now. Not sure how to delete the currency option, but I am sure we will figure it out. Overall looks good.
Thank you

RK
United States
Over 1 year using the app
OneCommerce.io replied February 15, 2022

Hi there,

Here's Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency