Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,866)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

January 7, 2022

i got this app to help my site translate from English to French, works great and Lisa was very helpful while i was installing helping me getting it up and running smoothly.

Personalized Sport Cards
Canada
Over 1 year using the app
OneCommerce.io replied January 10, 2022

Hi Ross,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

August 27, 2023

the support of the team is outstanding, highly recommended, they went beyond my expectations and done a lots of work, and all was done instantly.

Luggage District
United Arab Emirates
Over 1 year using the app
OneCommerce.io replied September 1, 2023

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

January 29, 2022

I have many international customers, now I can engage with them in their native language. Why make them use my language?

CountryReports
United States
Over 1 year using the app
OneCommerce.io replied February 1, 2022

Hi David,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

May 9, 2022

It has a good user expirence and I like the looking of the language swither. Also the customer service is a great help to me.

textile.venus
China
Over 1 year using the app
OneCommerce.io replied May 10, 2022

Hi DaoPing,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

September 21, 2022

Thanks for the help firstly.
Faster service, and exact translation for all parts of web and content.

hidiyasolar
China
Over 1 year using the app
OneCommerce.io replied September 22, 2022

Hi Sun,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

December 13, 2022

application très intuitive avec un service chat très efficace pour le mise en route. je la conseille vivement.

La Môme Bijou
France
Over 1 year using the app
OneCommerce.io replied December 15, 2022

Hi Robert,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

January 13, 2022

I'm the eshop owner and I can just say: I can really recommend the Transcy App. Why? The App is really practical and intuitive and.. they have really I'm the owner of the e-shop and we are using Transcy App. The app is really practical and intuitive - but what is main for me - THEY HAVE REALLY FAST, HIGH-QUALITY AND PROCUSTOMERS SUPPORT SERVICE.
Why I'm writing it in capitals? Because this is what we need when we have some unexpected technical problem with combination of some technical aspects..my problem wasn't standard daily task but it was solved in few minutes after my message (by their technicians) - and with great feedback and communication from Transcy support. So THUMB UP and THANK YOU.

www.zigmundo.dk
Denmark
Over 1 year using the app
OneCommerce.io replied January 14, 2022

Hi Michal,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

November 25, 2021

The service was fantastic and I got all the help i needed in setting it up. After setup it works just as promised. Perfect!

Poasana
Sweden
Over 1 year using the app
OneCommerce.io replied November 26, 2021

Hi Patricia,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

October 31, 2021

Great features and customization possibilities. Customer support was fast and efficient! Thanks Lisa for your support

White and Grey
Spain
Over 1 year using the app
OneCommerce.io replied November 1, 2021

Hi Eva,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

November 27, 2022

This app is a game changer. Store is translated into any language as well as the prices are converted to different currencies. The support from helpdesk is amazing as well they are very knowledgeable with fast response times and will help you integrate this application with your store in no time.

Bing Bing
United States
Over 1 year using the app
OneCommerce.io replied November 29, 2022

Hi Joel,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce