Reviews (81)

Overall rating
3.8
Counts per rating level
  • 75% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 21% of ratings are 1 stars
February 7, 2024

has so many complicated cool features but missing so many basics such as: does not pull the shipping costs from Shopify while apps with 3x times cheaper easily does this.
has 100500 useless integration but no integration with Shopify shipping, Gateway fees etc.
2. can't even see sales or net profit per brand in the store .
and many others

I told them about shipping pull-up a year ago, nothing!
...

F.O.X Nails USA
United States
8 months using the app
Edited September 12, 2023

Our Triple Whale experience has been expensive and terrible.
Now we finally had someone contact us, they did not reverse the $400 charge and they have been now charging $279 per month and we just wanted to go to the FREE level. They just keep taking money and taking money and not helping us at all. They owe us several months of refunds at this point, it's ridiculous. This is exactly what happens ...

Sleep First
United States
6 months using the app
October 17, 2023

We’ve been using TW for about a year and a half now. It’s overall a good tool, not great. Perhaps they’re still a small company, but they have a ton of visual bugs to iron out. The UX is also good, but not great. Their update to the retro icons style made things less user friendly. They say the integrate with Shopify, but they are far from actually integrating. You can’t filter the Pixel data ...

edZOOcation
United States
Over 1 year using the app
May 6, 2021

I absolutely love this app! It helps me all day with real-time profit to help with live scaling and to have a full understanding of my business at all times! 10/10 recommend to all Shopify eccomerce owners.

Print Your Places
United States
16 days using the app
January 17, 2024

Great customer service and great software to use to track daily profits

BeautyINKstitute
United States
12 days using the app
April 29, 2021

Excellent app! Finally found something that gives me a complete birds eye view of sales and marketing metrics. The developers are extremely responsive as well and are constantly adding new features to improve usability and speed. Highly recommend!

SendAFriend
United States
7 days using the app
Edited December 10, 2021

Fantastic App! I'm insanely excited to have a single source of truth. Cannot wait to onboard for the triple pixel beta next week. Blessings to you all.

Bend Soap Company
United States
4 days using the app
January 4, 2024

Not compatible with Shopify Product Bundle App. Having big issues. All my bundles disappeared.

CLEANOFANT
Germany
15 days using the app
September 1, 2023

The free plan is a scam just to get you to upgrade to the expensive paid plan. Nothing is free and not exactly sure what they do with your data.

Bodno
United States
About 21 hours using the app
November 10, 2024

Pretzels.com
United States
About 3 years using the app