Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its accurate and comprehensive profit tracking capabilities. It simplifies financial metrics, offering clear insights and control over business profits with customizable costs. The user-friendly interface and superior features are highly praised, outperforming similar apps. The customer support team is commended for their professionalism and readiness to assist. Merchants find it reliable across multiple e-commerce stores and appreciate the proactive assistance in account setup and monitoring.

November 24, 2023

Great app for tracking your stores performance

Shapengo
United Kingdom
12 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 25, 2023

Hello Shapengo store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

March 20, 2024

Thanks

Scentio.at
Austria
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied March 21, 2024

Hello Scentio.at store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

October 26, 2023

TrueProfit has been great in allowing us to not have to guess what our profits are!

GetLumiLight
United Kingdom
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied October 31, 2023

Hi GetLumiLightstore admin,
Here is Harper from the TrueProfit team.

Thank you so much for leaving a review for our app. We are excited to inform you about our latest feature, which enables you to easily monitor the advertising expenses, costs, and net profit associated with each product using Product Analytics V2.
We are confident that this functionality will prove highly beneficial for you as you develop your sales and marketing strategies.

If you have any further questions, please do not hesitate to reach out via live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

December 1, 2023

Perfect

La UniTienda
United States
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied December 3, 2023

Hello La UniTienda store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

January 18, 2024

Muy amable y atento el soporte!

Andrea Milano
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 20, 2024

Hello Andrea Milano store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 2, 2023

support is amazing. highly recommend

Canine Clear
United Kingdom
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 6, 2023

Hello Canine Clear store admin,
Here is Vani from True Profit team. Thank you so much for sharing your experience with our app and our support quality. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 22, 2023

Great service!

Cozy Cloud
Australia
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 25, 2023

Hi Cozy Cloud admin,
Your feedback is incredibly valuable to us. With the Bundling feature, you can effortlessly discover the best product combinations that appeal to your customers and increase your sales.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
True Profit

January 5, 2024

Better than competitors. Prompt support

Alpha Weebs
United States
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied January 9, 2024

Hello Alpha Weebs store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

November 10, 2023

Great Customer Service.....

Exotic Knife
United States
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 13, 2023

Hi Exotic Knife store admin,
Here is Grace from TrueProfit team. Thank you for leaving a review. The COGS quantity break feature we've incorporated into the app is a result of our team's unwavering dedication. We understand the importance of precise COGS information, and this feature allows you to set it based on item quantity, enabling more accurate calculations.

Your satisfaction remains our utmost priority, and we are unwavering in our commitment to fulfilling your needs. Moving forward, we will continue to fine-tune and expand our app's features and functionality to not only meet but surpass your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Grace
True Profit

August 4, 2023

Price is very reasonable and help you keep track on not only ad spend, but other related costs like COGS and custom expenses as well. Support is helpful and responsive. Highly recommended

Himoriwabi Couture
Singapore
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied August 6, 2023

Hi Himoriwabi Couture store admin,
Here is Windy from the TrueProfit team.

Thank you so much for the time to share your experience with us. Your feedback holds immense value for our team, and we sincerely cherish your continued support.
Your complete pleasure is our first goal, and we will keep improving the features and functionality of our app to make sure it meets and exceeds your needs.

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Windy
TrueProfit team