Reviews (620)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time profit tracking and automation that eliminates the need for manual spreadsheets. They praise its user-friendly interface, automatic updates, and comprehensive syncing capabilities, especially for monitoring ad spend and profits. Exceptional customer support is frequently highlighted, with quick, effective responses and personalized help for setup and troubleshooting.

July 7, 2024

AMAZING the best!!!! Pls help me again nextime!

QuikPicks.co
United States
5 months using the app
TrueProfit Real-time Profit & LTV tracking replied July 9, 2024

Hello QuikPicks.co admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

October 11, 2024

Very helpful with real time metrics and great proactive support, because life with this application has become easier for me, recommend, quick customer care

Ozkoc Eseyin
Denmark
4 minutes using the app
TrueProfit Real-time Profit & LTV tracking replied October 12, 2024

Hello Ozkoc Eseyin Shop store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

June 28, 2024

10/10 app, allows you to successfully sync all applications and get accurate data in real time.

Support is also perfect.

Vestara
Australia
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied June 30, 2024

Hello Vestara store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

July 22, 2024

Worst experience ever. Data was all wrong and when asked the CS what was wrong with it they said their IT team was going to fix it soon for me. Then apparently the IT team had no clue in this and was something that the configuration was wrong. COMPLETE WASTE OF MY TIME!!

Wine Not HKG
Hong Kong SAR
3 days using the app
TrueProfit Real-time Profit & LTV tracking replied July 23, 2024

Hello Wine Not HKG store admin,

We sincerely apologize for the inconvenience you've experienced. We understand your frustration and regret that our service did not meet your expectations.

The error you encountered has been fixed. Unfortunately, there was a delay in addressing the issue over the weekend, and we are sorry for any inconvenience this caused.

The app's configuration must be tailored to your specific business model for optimal performance. We offer onboarding meetings to assist with this setup, although we understand you were unable to attend.
We noticed that you have uninstalled the app. Please consider reinstalling it so we can provide you with better support and ensure everything runs smoothly.

Thank you for your understanding and patience. Please do not hesitate to contact us if you have any further questions or need additional assistance.

Sincerely,
Harper
True Profit

October 12, 2024

very help full

belleza
United Kingdom
7 days using the app
TrueProfit Real-time Profit & LTV tracking replied October 14, 2024

Hello belleza store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

Edited October 11, 2024

Good app good support! works good good customer support they are on it.

Dailyride
Netherlands
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied July 12, 2024

Hello Dailyride Store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

July 20, 2024

Thank you! useful

SOKO
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied July 21, 2024

Hello SOKO admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

July 10, 2024

Vân Nguyễn Thị Thanh guided throught the whole set up of true profit was really good

LuvLoom
United States
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied July 12, 2024

Hello LuvLoom Store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

August 26, 2024

This is without a doubt the best application for analyzing net profit.

Vitana Goods
United States
About 24 hours using the app
TrueProfit Real-time Profit & LTV tracking replied August 27, 2024

Hello Vitana Goods store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

September 3, 2024

helpful support

EthoHQ
United States
21 days using the app
TrueProfit Real-time Profit & LTV tracking replied September 5, 2024

Hello EthoHQ store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit