Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive business performance insights. It automates profit and spending tracking, eliminating manual spreadsheets. The app is user-friendly with customizable metrics, ideal for those running paid ads. It offers real-time updates on sales, expenses, and profits. The customer support team is praised for their quick and personalized assistance, including setup guidance. Merchants find the app reasonably priced for the value it offers.

December 2, 2023

Great customer support and essential app for ecommerce entrepeneurs

ShopSoltide
Australia
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied December 6, 2023

Hello ShopSoltide store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

April 27, 2024

Der beste Support den ich jemals bekommen habe (Vani)

memorysnap
Austria
About 2 hours using the app
May 17, 2023

Super experience with your Customer Care Service
Talked with Windy. She was super nice and helpful solving our issue with the data.
Thank you!

La Passione Cycling Couture
Italy
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied May 17, 2023

Hi La Passione Cycling Couture store admin,
Here is Windy from the TrueProfit team.

First of all, I sincerely thank you for leaving a review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Windy
TrueProfit by OneCommerce

November 24, 2023

Great app for tracking your stores performance

Shapengo
United Kingdom
12 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 25, 2023

Hello Shapengo store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

October 26, 2023

TrueProfit has been great in allowing us to not have to guess what our profits are!

GetLumiLight
United Kingdom
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied October 31, 2023

Hi GetLumiLightstore admin,
Here is Harper from the TrueProfit team.

Thank you so much for leaving a review for our app. We are excited to inform you about our latest feature, which enables you to easily monitor the advertising expenses, costs, and net profit associated with each product using Product Analytics V2.
We are confident that this functionality will prove highly beneficial for you as you develop your sales and marketing strategies.

If you have any further questions, please do not hesitate to reach out via live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

August 4, 2023

Price is very reasonable and help you keep track on not only ad spend, but other related costs like COGS and custom expenses as well. Support is helpful and responsive. Highly recommended

Himoriwabi Couture
Singapore
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied August 6, 2023

Hi Himoriwabi Couture store admin,
Here is Windy from the TrueProfit team.

Thank you so much for the time to share your experience with us. Your feedback holds immense value for our team, and we sincerely cherish your continued support.
Your complete pleasure is our first goal, and we will keep improving the features and functionality of our app to make sure it meets and exceeds your needs.

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Windy
TrueProfit team

December 1, 2023

Perfect

La UniTienda
United States
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied December 3, 2023

Hello La UniTienda store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 2, 2023

support is amazing. highly recommend

Canine Clear
United Kingdom
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 6, 2023

Hello Canine Clear store admin,
Here is Vani from True Profit team. Thank you so much for sharing your experience with our app and our support quality. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

June 15, 2023

Fantastic App, the staff are very helpfull 10/10 service, best in the game, being able to track my data in real time been helping me with reaching them higher numbers, i can see all my profits and all my ad spend very usefull :D

Venelo
United Kingdom
6 months using the app
TrueProfit Real-time Profit & LTV tracking replied June 16, 2023

Hello Venelo store admin,

This is Harper from True Profit team. We appreciate your feedback about your experience with our app. On behalf of the team, I would like to thank you deeply for trusting and using our app. We are happy to be a part of your successful business.

With the up-to-the-minute insights we provide, you can optimize your advertising strategies and effectively manage costs to generate more revenue. In the advanced plan you are using, we provide some powerful features for analyzing products to get detailed revenue of each product and some other metrics in the Product Analytics section. This helps you determine which products are driving revenue for your store. At the same time, Product Analysis also has a Bundling feature that helps you predict which products can be sold in combos through previous purchase history to increase sales.

We will constantly strive to improve and develop more features to make your selling as easy and efficient as possible. Thank you for choosing True Profit to accompany you in your business.
If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
True Profit

April 24, 2024

der kundenservice hat ohne meine nachfrage direkt bei der einrichtung der app geholfen. sehr zuvorkommend

empressgirls
Germany
About 3 hours using the app
TrueProfit Real-time Profit & LTV tracking replied April 25, 2024

Hello empressgirls store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit