Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its accurate and comprehensive profit tracking capabilities. It simplifies financial metrics, offering clear insights and control over business profits with customizable costs. The user-friendly interface and superior features are highly praised, outperforming similar apps. The customer support team is commended for their professionalism and readiness to assist. Merchants find it reliable across multiple e-commerce stores and appreciate the proactive assistance in account setup and monitoring.

May 11, 2023

App is easy to use and very intuitive. Harper from the CS team was amazing and patient. Definitely recommend

DRMERS CLUB
Canada
23 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 11, 2023

Hi DRMERS CLUB store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce

April 12, 2024

very good

fitleben™
Germany
TrueProfit Real-time Profit & LTV tracking replied April 16, 2024

Hello fitleben™ store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

November 12, 2023

Best support ever Vani is the Best and BEST APP EVERY

PuppyLab
France
40 minutes using the app
TrueProfit Real-time Profit & LTV tracking replied November 15, 2023

Hello PuppyLab store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 9, 2023

impeccible

SUNSARA
Australia
5 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 11, 2023

Hello SUNSARA store admin,
Here is Harper from True Profit team. Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

October 3, 2023

amazing customer support from harper. went above and beyond to help me with an issue i was facing!

Seleneteeth
United Kingdom
About 3 hours using the app
TrueProfit Real-time Profit & LTV tracking replied October 16, 2023

Hello Seleneteeth store admin,

Here is Harper from True Profit team. We want to thank you from the bottom of our hearts for choosing our app and for taking the time to leave a review. We value your opinions very much, and we thank you sincerely for your help.

The software displays the ideal product combinations in addition to the net profit in real time. You can easily find the top product combinations that appeal to your clients and boost your sales by using the bundling tool.

We want to thank you again for your support and good thoughts. Your complete pleasure is our first goal, and we will keep improving the features and functionality of our app to make sure it meets and exceeds your needs.

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
TrueProfit

July 14, 2023

Super zufrieden, lässt nahezu keine Wünsche offen. Haben schon diverse Anbieter getestet und nichts besseres bisher gefunden. Auch der Live Chat service ist super und probleme werden in minuten erledigt.
Klare Weiterempfehlung!"

𝑚𝑒𝑚𝑜𝑟𝑦𝐏𝐑𝐈𝐍𝐓𝐒.®
Germany
10 months using the app
TrueProfit Real-time Profit & LTV tracking replied July 19, 2023

Hello 𝑚𝑒𝑚𝑜𝑟𝑦𝐏𝐑𝐈𝐍𝐓𝐒.® store admin,

Here is Harper from True Profit team. We want to thank you from the bottom of our hearts for choosing our app and for taking the time to leave a review. We value your opinions very much, and we thank you sincerely for your help.

The software displays the ideal product combinations in addition to the net profit in real time. You can easily find the top product combinations that appeal to your clients and boost your sales by using the bundling tool.

We want to thank you again for your support and good thoughts. Your complete pleasure is our first goal, and we will keep improving the features and functionality of our app to make sure it meets and exceeds your needs.

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
TrueProfit

April 15, 2024

amazing!

EnCasaShop
Spain
About 3 hours using the app
TrueProfit Real-time Profit & LTV tracking replied April 17, 2024

Hello EnCasaShop store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

April 16, 2024

De app werkt goed en rekent de exacte winst uit. Je krijgt meteen goede hulp binnen de app om alles goed in te stellen. Ik kreeg de hulp van Vani, via de chatfunctie, zij heeft me erg goed geholpen en meteen gecheckt of alles goed staat ingesteld d.m.v. calculaties .

Herlena
Netherlands
About 3 hours using the app
TrueProfit Real-time Profit & LTV tracking replied April 17, 2024

Hello Herlena store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

April 27, 2023

La app funciona bien y te permite ver todos los costes
Soporte genial, te solucionan todo en minutos. Recomendados all 100%.

ReevoFit
Spain
12 months using the app
TrueProfit Real-time Profit & LTV tracking replied April 27, 2023

Hola administrador de la tienda ReevoFit,
Aquí está Windy del equipo de TrueProfit.

En primer lugar, le agradezco sinceramente que haya dejado una reseña.

Agradecemos sus comentarios y comentarios sobre su experiencia al usar nuestra aplicación y amar nuestro apoyo.

Además, para mejorar su experiencia, seguiremos mejorando nuestros servicios para valiosos usuarios de TrueProft como usted. Gracias por las cariñosas palabras que ha compartido y por ser la mejor parte de la aplicación TrueProfit.

Además, le recomiendo que consulte nuestro blog para conocer las últimas noticias no solo sobre TrueProfit, sino también sobre otras de nuestras aplicaciones OneCommerce, una plataforma líder de soluciones de comercio electrónico, más que eso en https://onecommerce.io/blog/

Si tiene más preguntas, no dude en contactarnos a través de nuestro chat en vivo o envíenos un correo electrónico a support@trueprofit.io

Atentamente,
Windy
TrueProfit de OneCommerce

July 18, 2023

Gute App - Lädt nur manchmal etwas langsam.
Auch sehr netter Support, hat mir sofort geholfen und alles funktioniert

SOLID RINGS
Germany
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied July 19, 2023

Hi SOLID RINGS store admin,
Here is Windy from the TrueProfit team.

We want to express our deep gratitude for choosing our app and taking the time to share your experience with us. Your feedback holds immense value for our team, and we sincerely cherish your continued support.

Our app goes beyond providing real-time net profit insights, it also offers the ability to track Revenue (UTM) and ROAS for each advertising platform. This empowers you to analyze the return on investment for every unit of advertising cost, allowing you to devise an effective marketing strategy tailored to each advertising channel.

Once again, we are genuinely touched by your kind words and ongoing support. Your satisfaction remains our top priority, and we are committed to continuously improving our app's features and functionality to meet and exceed your expectations. We look forward to serving you even better in the future. Thank you for being a part of our journey!

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Windy
TrueProfit team