Reviews (620)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time profit tracking and automation that eliminates the need for manual spreadsheets. They praise its user-friendly interface, automatic updates, and comprehensive syncing capabilities, especially for monitoring ad spend and profits. Exceptional customer support is frequently highlighted, with quick, effective responses and personalized help for setup and troubleshooting.

April 9, 2024

Amazing app. Have been using it for past 4 years on several ecom stores. Always tracked super easily. If there was something wrong, support would fix it within hours.

Definitely recommend above TripleWhale.

Magnus Watch
Netherlands
Almost 3 years using the app
TrueProfit Real-time Profit & LTV tracking replied April 10, 2024

Hello Magnus Watch store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

October 16, 2024

nice support and fanstastic application

ANTIKA
Italy
34 minutes using the app
TrueProfit Real-time Profit & LTV tracking replied October 18, 2024

Hello, ANTIKA store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

August 30, 2024

Highly recommend!

Greta Beatrice
Canada
About 20 hours using the app
TrueProfit Real-time Profit & LTV tracking replied August 31, 2024

Hello Greta Beatrice store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

July 22, 2024

Grace hat super Arbeit geleistet und uns bei jedem Problem weitergeholfen! Vielen Dank für die schnelle Unterstützung.

FireShield
Germany
26 days using the app
TrueProfit Real-time Profit & LTV tracking replied July 23, 2024

Hello FireShield admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

October 13, 2024

excelente atendimento e suporte recomendo o aplicativ muito intuitivo

ModernLar
Brazil
About 5 hours using the app
TrueProfit Real-time Profit & LTV tracking replied October 14, 2024

Hello ModernLar store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

July 4, 2024

Very good support from Vani

EchoNuk
Germany
2 months using the app
TrueProfit Real-time Profit & LTV tracking replied July 5, 2024

Hello EchoNuk admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

April 19, 2024

I've been using this app for a week and absolutely love it. I now know at any given moment how my shop is performing. It took some setting up, but the team guided me through and made the whole set up process very straightforward. Also any question I've had, the team have gotten back to me immediately. I use Facebook and Google ads. Before TrueProfit I was keeping track of my spending and profit in manual spreadsheets which would take ages and often not be totally accurate. Now, at the click of a button I can see how much I'm spending, vs money coming in. This puts my mind at ease or gives me the info to make changes. Honestly, it's a game changer and I would recommend this to anyone who uses Shopify, especially if you run paid ads. Thank you TrueProfit team!

Brindly
United Kingdom
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied April 20, 2024

Hello Brindly store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

May 6, 2024

Thanks to Harper for her support. I had issues on my account, and she sent me a google meet, i shared my screen, and she gave me the way to fix it. Then now, all work very well. Perfect support.

Moustizap
France
9 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 7, 2024

Hello Moustizap store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible only to users of the Enterprise plan. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

July 26, 2024

Melhor custo beneficio que encontrei. Calcula todos os dados com exatidão. Tem calculo de frete, custo de produtos, combo de produtos e todas as fontes de tráfego que trabalho. Excelente.

Duda Trends
United States
28 days using the app
TrueProfit Real-time Profit & LTV tracking replied July 30, 2024

Hello Duda Trends Store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

November 15, 2024

great customer service

Talky
United States
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied November 16, 2024

Hello Talky store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit