Reviews (411)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate profit analytics and automated spending tracking, especially beneficial for those running paid ads. It offers a variety of customizable profit metrics, with a user-friendly interface and easy setup. Many appreciate its reasonable pricing and responsive, personalized customer support, including Google Meet sessions for troubleshooting. It's described as a game-changer for merchants with multiple marketing channels.

September 13, 2023

if needed, the Customer Service makes everything work smoothly.

Vaneda Bruxelles
Belgium
6 months using the app
TrueProfit Real-time Profit & LTV tracking replied September 15, 2023

Hi Vaneda Bruxelles store admin,
Here is Windy from the TrueProfit team.

Thank you for being a part of our journey towards excellence! We are truly humbled by your positive feedback and the time you've taken to share your experience with our app. Your words inspire us to keep pushing the boundaries of innovation and make our app even more powerful and user-friendly.

With the Product Analytics V2 feature, you can view the Ad spend, Costs, and Net profit for each product on Product Analytics V2. We believe this feature will be very helpful to you in building sales and marketing strategies.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Windy
TrueProfit team

September 14, 2023

The app is so great and the customer service is so attentive regarding with my problem

Citrance
United Arab Emirates
Over 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied September 18, 2023

Hello Citrance store admin,

Here is Harper from True Profit team. On behalf of the team, thank you so much for sharing your experience with our app and our support quality. We will keep developing more features to bring you more benefits while using True Profit app.

We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
TrueProfit

November 26, 2023

Very good, everything is accurate within a $1-$3. Highly recommend

Epiluxe
Australia
17 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 30, 2023

Hi Epiluxe admin,
Your feedback is incredibly valuable to us. With new feature Marketing Attribution, TrueProfit now can start tracking and attributing conversions for all added marketing channels. Meanwhile, other metrics are pulled directly from the ad channels you are using, so that you don't have to switch between tabs to see your ads performance.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper

January 29, 2024

Très bon service à la clientèle. Nous aide vraiment à comprendre leur interface. Très bien de pouvoir voir nos profits réels.

Temps Élégant
Canada
19 days using the app
TrueProfit Real-time Profit & LTV tracking replied January 30, 2024

Hello Temps Élégant store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

January 2, 2024

Muy buena aplicación. Rápida, exacta y con muchas opciones para llevar bien tu negocio. Muy bien el soporte de atención al cliente, en especial a Vani por haberme ayudado.

Lucía París
Spain
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 3, 2024

Hello Lucía París store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

October 26, 2023

TrueProfit has been great in allowing us to not have to guess what our profits are!

GetLumiLight
United Kingdom
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied October 31, 2023

Hi GetLumiLightstore admin,
Here is Harper from the TrueProfit team.

Thank you so much for leaving a review for our app. We are excited to inform you about our latest feature, which enables you to easily monitor the advertising expenses, costs, and net profit associated with each product using Product Analytics V2.
We are confident that this functionality will prove highly beneficial for you as you develop your sales and marketing strategies.

If you have any further questions, please do not hesitate to reach out via live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

December 17, 2023

Very good customer service!

Zentra
United States
28 days using the app
TrueProfit Real-time Profit & LTV tracking replied December 19, 2023

Hello Zentra store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

December 19, 2023

Great APP!!!
The best UI for P&L app.
Enjoy using it.
Thanks!

NERO Studio
Israel
1 day using the app
TrueProfit Real-time Profit & LTV tracking replied December 21, 2023

Hello NERO Studio store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

November 8, 2023

GREAT EXPERIENCE WITH CUSTOMER SUPPORT

Omegazella
United States
5 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 9, 2023

Hello Omegazella store admin,
Here is Harper from True Profit team. Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

November 18, 2023

Lovely customer service from Vani. Very Helpful

PlayZone™
Australia
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 20, 2023

Hello PlayZone™ store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit