Reviews (620)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time profit tracking and automation that eliminates the need for manual spreadsheets. They praise its user-friendly interface, automatic updates, and comprehensive syncing capabilities, especially for monitoring ad spend and profits. Exceptional customer support is frequently highlighted, with quick, effective responses and personalized help for setup and troubleshooting.

November 29, 2023

A great app to get a better understanding of your margins and profit all in one place. Really helpful when it comes to see what you're walking away with each month to help make business decisions.

Helpful team always on hand to help with questions also.

Modern Streets Apparel
United Kingdom
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied December 1, 2023

Hello Modern Streets Apparel store admin,

Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

June 19, 2024

Great app, very up to date with data and very responsive team.

MagariBeauty
United Kingdom
13 days using the app
TrueProfit Real-time Profit & LTV tracking replied June 21, 2024

Hello MagariBeauty store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

July 3, 2024

Excellent service, and all my questions being answered. Set-up all good now and great way of communication!!

Lafezz
Netherlands
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied July 4, 2024

Hello Lafezz store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

May 29, 2024

Shiro helped me solve a problem regarding the sign in through the mobile app in less than 5 minutes, easy solving to easy problems, very quick

Emilia Marino
Spain
19 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 30, 2024

Hello Emilia Marino store admin,
Thank you so much for your kind words! We're also excited to introduce new features to enhance your experience: COGS by Country and Quantity Break. These features allow you to track the cost of goods sold in different countries and apply quantity-based pricing. We hope you find these additions useful!
Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/setting-up-quantity-based-cogs-by-products-1mn4eb6/
If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Shiro
True Profit

May 15, 2024

Durra was fantastic. Helped the first time & asked if I need additional, which I did. Helped again.

Thank you Durra

Zaffaro
United States
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied May 16, 2024

Hello Zaffaro store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

April 3, 2024

Durra offered great support and let me know that they will monitor my account to make sure all data is being recorded correctly

Austrology
Australia
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied April 4, 2024

Hello Austrology store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

March 12, 2024

simply a life savior, saves so much time, easy to use app, and extremely accurate, compared to other apps that don't even do this amazing job, the price is sweet also, and customer service is top, like they truly care, and listen and help from the heart, TRUST ME just get this app if you want to know your numbers.
big thanks to Vani, from customer support, she is sweet as an apple pie and really professional.

Olives & Palms
United Arab Emirates
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 14, 2024

Hello Olives & Palms store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

May 17, 2024

These guys are super amazing. helpful and indeed app to have.

Silkify
United Kingdom
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 19, 2024

Hello Silkify store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

November 20, 2024

Works fine for our needs! Also very good customer service.

sjostrandcoffee
Sweden
TrueProfit Real-time Profit & LTV tracking replied November 21, 2024

Hello sjostrandcoffee store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit

March 25, 2024

The app is overall very good.
Shows all the statistics you need.

The app had some issues in the beginning with synchronizing all the data with my store, but thats understandable regarding how much numbers are being displayed.

Had to contact the support several times but if I did, got a competent and fast replay.

And the problem was solved within 24 hours.

LIVITY™
Austria
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 26, 2024

Hello LIVITY™ store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit