Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate tracking of ad spending and profits, eliminating manual calculations. It offers a variety of metrics for precise profit calculations and clear insights into marketing efforts. Merchants appreciate its ease of use, comprehensive features, and affordability. The customer support is proactive and professional, with team members receiving specific praise. The app is considered a game-changer for tracking all expenses and providing a comprehensive business overview, aiding in informed decision-making.

May 30, 2023

Fantastic app and great service. Very highly recommended. Easy to setup ad spend integrations and add custom expenses to view a live P&L

Fridge Friend
Australia
24 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 30, 2023

Hi Fridge Friend store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce

November 22, 2023

Great service!

Cozy Cloud
Australia
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 25, 2023

Hi Cozy Cloud admin,
Your feedback is incredibly valuable to us. With the Bundling feature, you can effortlessly discover the best product combinations that appeal to your customers and increase your sales.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
True Profit

November 10, 2023

Great Customer Service.....

Exotic Knife
United States
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 13, 2023

Hi Exotic Knife store admin,
Here is Grace from TrueProfit team. Thank you for leaving a review. The COGS quantity break feature we've incorporated into the app is a result of our team's unwavering dedication. We understand the importance of precise COGS information, and this feature allows you to set it based on item quantity, enabling more accurate calculations.

Your satisfaction remains our utmost priority, and we are unwavering in our commitment to fulfilling your needs. Moving forward, we will continue to fine-tune and expand our app's features and functionality to not only meet but surpass your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Grace
True Profit

January 5, 2024

Better than competitors. Prompt support

Alpha Weebs
United States
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied January 9, 2024

Hello Alpha Weebs store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

November 17, 2023

Just tried the app, so far loving it, customer service is 10/10!

Effexxi
United States
About 19 hours using the app
TrueProfit Real-time Profit & LTV tracking replied November 20, 2023

Hello Effexxi store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 24, 2023

Great service

shopaholicdreams.com
United States
25 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 25, 2023

Hi shopaholicdreams.com admin,
Your feedback is incredibly valuable to us. With the Bundling feature, you can effortlessly discover the best product combinations that appeal to your customers and increase your sales.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Vani

November 1, 2023

amazing app

Unik
Belgium
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 6, 2023

Hello Unik store admin,

Here is Vani from True Profit team. On behalf of the team, thank you so much for sharing your experience with our app and our support quality. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

January 2, 2024

Excelente app y excelente soporte

pielviva
Chile
2 days using the app
TrueProfit Real-time Profit & LTV tracking replied January 5, 2024

Hello Pielviva store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

December 22, 2023

Accurate

ShopVentara™️
United States
27 days using the app
TrueProfit Real-time Profit & LTV tracking replied December 24, 2023

Hello ShopVentara™️ store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

July 14, 2023

Super zufrieden, lässt nahezu keine Wünsche offen. Haben schon diverse Anbieter getestet und nichts besseres bisher gefunden. Auch der Live Chat service ist super und probleme werden in minuten erledigt.
Klare Weiterempfehlung!"

𝑚𝑒𝑚𝑜𝑟𝑦𝐏𝐑𝐈𝐍𝐓𝐒.®
Germany
10 months using the app
TrueProfit Real-time Profit & LTV tracking replied July 19, 2023

Hello 𝑚𝑒𝑚𝑜𝑟𝑦𝐏𝐑𝐈𝐍𝐓𝐒.® store admin,

Here is Harper from True Profit team. We want to thank you from the bottom of our hearts for choosing our app and for taking the time to leave a review. We value your opinions very much, and we thank you sincerely for your help.

The software displays the ideal product combinations in addition to the net profit in real time. You can easily find the top product combinations that appeal to your clients and boost your sales by using the bundling tool.

We want to thank you again for your support and good thoughts. Your complete pleasure is our first goal, and we will keep improving the features and functionality of our app to make sure it meets and exceeds your needs.

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
TrueProfit