Reviews (541)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time profit and expense insights, eliminating the need for manual spreadsheets. It features a user-friendly interface with customizable costs and a clear dashboard. The performance is seamless, and setup is intuitive. Customer support, including staff members like Harper, Vani, and Grace, is frequently praised for their responsiveness and helpfulness through live chat and real-time Google Meet calls. Merchants recommend it for its effective financial tracking and excellent support, making it a useful tool for business management on Shopify.

Edited December 15, 2023

This Profit calc app has the best price/value. I has everything I need to have a clear view on my P&L. The support team is very responsive as well.

Magnilink
Belgium
Over 3 years using the app
TrueProfit Real-time Profit & LTV tracking replied March 3, 2022

Hi Magnilink store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

March 19, 2024

Great app, support team always ready to help you. Thank you Vani

WirBerlin™
United Kingdom
17 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 21, 2024

Hello WirBerlin™store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

February 28, 2024

Good app, thank you very helpfull Harper was amazing

TuercaTienda™ | Pasión Automotora
Chile
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 1, 2024

Hello TuercaTienda™ | Pasión Automotora store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

April 23, 2024

Very good and very nice employees

Gologi
Netherlands
About 4 hours using the app
TrueProfit Real-time Profit & LTV tracking replied April 24, 2024

Hello Gologi store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

April 4, 2022

the app is really awesome for tracking net profit. You can deduct product costs, adspent like facebook,google snapchat and even tiktok which is awesome. Use it on a daily base. Also the support ist very friendly. Harper assists me whenever i need something, and answered in a few minutes. Very satisfied

Nailsome
Germany
About 3 years using the app
TrueProfit Real-time Profit & LTV tracking replied April 4, 2022

Hi Nailsome store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

June 2, 2020

There could be some changes that would make the app more accurate and more user-friendly, but overall, it performs well enough.

AmourPrints
United States
Almost 3 years using the app
TrueProfit Real-time Profit & LTV tracking replied June 2, 2020

Thank you so much for your review. I'm glad that the app has pleased you. We will try to add your request as soon as possible.

January 29, 2024

TrueProfit is a very good app to have an overview of your business, every owner store should have it.. It's easy to manage.
I had the pleasure to be assist by Vani when I got a problem, she was very helpul, understood my problem and resolved quickly and wisely. She is an excellent assistant, I recomment.
Thank you again.

CUISAMIX EN
France
11 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 30, 2024

Hello CUISAMIX EN store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

August 11, 2022

This is a great app, we have used it for over a year now. The support team are quick and efficient as well.

contempee
United Kingdom
Over 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied August 11, 2022

Hi contempee store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

July 11, 2020

Great app for tracking your profit, especially if you're working in different currencies from your store to ads. I reached out to support with and issue and Hoang helped me straight away.

TruSwing
Australia
Over 2 years using the app
November 18, 2022

Love this app! Great customer service. Fast and friendly. Best profit calculator on appstore! 5 STARS

ZITOCASES®
Germany
Over 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied November 18, 2022

Hi ZITOCASES® store admin,
Here is Windy from the TrueProfit team.

First of all, I sincerely thank you for leaving a review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Windy
TrueProfit by OneCommerce