Reviews (541)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time profit and expense insights, eliminating the need for manual spreadsheets. It features a user-friendly interface with customizable costs and a clear dashboard. The performance is seamless, and setup is intuitive. Customer support, including staff members like Harper, Vani, and Grace, is frequently praised for their responsiveness and helpfulness through live chat and real-time Google Meet calls. Merchants recommend it for its effective financial tracking and excellent support, making it a useful tool for business management on Shopify.

Edited June 17, 2022

App works excellent and we have used it for a while. The customer service is really helpful and on point. Especially Harper is always there to assist.

BOXR Underwear
Netherlands
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied June 17, 2022

Hi BOXR Underwear store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

March 15, 2022

Love using the app. Shows me all the relevant information I need to properly run my business. I love that it easily integrates with FB, Google, TikTok to pull ad spend from different platforms & automatically converts the currency to your store's default currency. One thing I would like to be added is being able to add customized shipping cost for 2+ items being shipped together.

Gift Home Metal
Canada
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 16, 2022

Hi Gift Home Metal store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

September 18, 2020

Only just installed today & so far everything is brilliant. Will defo be buying the paid version after my trail. Hoang (support chat) is very fast and helpful!

Prayer Lamp
United Kingdom
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied September 22, 2020

That sounds terrific! Thanks for the love.

March 28, 2023

great app really breaks down your true numbers to run your business . highly suggest this app if you want to grow your business

Savage Yet Civilized Apparel
United States
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 28, 2023

Hi Savage Yet Civilized Apparel store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce

July 8, 2020

Great app. Support is next level too. At a fraction of the cost of others, it's a no brainer. Take that from someone who's used the expensive ones :)

CRAFTD London
United Kingdom
7 months using the app
April 27, 2021

super complete finance app! i use it everyday to track my profit. Super nice customer service always available!

Tgow Sports
Italy
7 months using the app
August 5, 2021

really good app, it's meet my needs, give you an overview of your business, the customer support team is very helpful and fast reply, some of functions doesn't work well but it's fix very soon

Vprintes
Singapore
7 months using the app
September 13, 2023

if needed, the Customer Service makes everything work smoothly.

Vaneda Bruxelles
Belgium
6 months using the app
TrueProfit Real-time Profit & LTV tracking replied September 15, 2023

Hi Vaneda Bruxelles store admin,
Here is Windy from the TrueProfit team.

Thank you for being a part of our journey towards excellence! We are truly humbled by your positive feedback and the time you've taken to share your experience with our app. Your words inspire us to keep pushing the boundaries of innovation and make our app even more powerful and user-friendly.

With the Product Analytics V2 feature, you can view the Ad spend, Costs, and Net profit for each product on Product Analytics V2. We believe this feature will be very helpful to you in building sales and marketing strategies.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Windy
TrueProfit team

October 4, 2022

Great way to track expenses & have CLEAR VIEW on profits on your business! Love the design & easy to use.

AnimeWrld
Canada
6 months using the app
TrueProfit Real-time Profit & LTV tracking replied October 4, 2022

Hi AnimeWrld store admin,
Here is Harper from the TrueProfit team.

First of all, I sincerely thank you for leaving a review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
TrueProfit by OneCommerce

February 28, 2022

I have been using this app for 1 month and I really love it. great great great great great great great app

KESTURVIAS
United Kingdom
6 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 28, 2022

Hi Kesturvias store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics