Reviews (454)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for providing real-time, accurate financial insights, which streamline decision-making by replacing manual spreadsheet tracking. It is especially useful for those managing paid advertisements, offering features like customized cost tracking and a user-friendly dashboard. The app is easy to install without needing coding skills, and its customer support, including live chats and Google Meet calls, is frequently highlighted as exceptional, with team members like Vani, Harper, and Grace receiving specific praise for their responsiveness. Merchants often prefer this app over others for profit tracking, describing it as a lifesaver for those previously struggling with manual financial management.
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Just started using it and very happy so far. No more big spreadsheets with lots of formulas. Stats are ready and waiting for analysis. Excellent service as well, thanks to Harper and the team.
Hi Ethical by Nature store admin,
This is Harper from TrueProfit Team.
First of all, I sincerely thank you for leaving a review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app
Please refer to more details here: https://trueprofit.io/blog/
Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics
Not happy with the pricing on true profit, and would prefer to use a better-priced service. Just a heads up
Hi Heart&Jewelry store admin,
Here is Windy from the TrueProfit team.
First of all, we really thank you so much for letting us know your thoughts about our app pricing.
Honestly, we are very grateful that you choose our app in many of the choices.
Regarding the pricing of the app, we researched much to bring suitable pricing for customers. Importantly, we do not take a break to improve and develop the app to bring more and more useful and advantageous features. Our wish is for the app can be one of the things that contribute to your successful business.
Currently, we have many features that are released recently, I believe if you have a little time to discover them, you will feel good about the pricing plan.
If you have any further questions or want to find out the useful features, please feel free to contact us via our live chat, or email us at support@trueprofit.io
Best regards,
Windy
TrueProfit by OneCommerce
I used to love this app when it was free, but i am uninstalling after they made it 19.99 a month. :(
Very kind, s/o Harper Recommend this app for anytime for easy to set-up and the support team is fire
Hi REALTAKAI store admin,
This is Harper from TrueProfit Team.
First of all, I sincerely thank you for leaving a review.
You are the reason for us to grow more and bring a better customer experience.
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app
Please refer to more details here: https://trueprofit.io/blog/
Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics
Great app and excellent support, their team is very responsive which is definitely a bonus. The tooling helps a ton with tracking P&L. Primarily because it pulls in all the ad spend accross all (most) ad channels and they have integrations with all major shipping platforms. Although it's overpriced IMO and there are still some limitations, nonetheless overall a good app and I'm happy with it. 4.5 stars.
Hi Seido Knives store admin,
Here is Harper from the TrueProfit team.
First of all, I sincerely thank you for leaving a review.
We appreciate your feedback and comment about your experience using our app and loving our support.
Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.
Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io
Best regards,
Harper
TrueProfit by OneCommerce
Impressive app. The only one I have found which lets you set shipping costs per variant (which is critical for ecom, given shipping costs likely change per country, per item) due to size differences etc... Really good overall
Hi The Brooklyn Pet Store store admin,
This is Harper from TrueProfit Team.
First of all, I sincerely thank you for leaving a review.
You are the reason for us to grow more and bring a better customer experience.
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app
Please refer to more details here: https://trueprofit.io/blog/
Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics
This is the best analytics app I've found so far! Also, support is quick and helpful (thanks Harper). Keep up the good work!
Hi Gitelle store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.
You are the reason for us to grow more and bring a better customer experience.
Besides that, to make your experience better, we will keep on improving our services for valued TrueProft users like you. Thank you for the loving words you've shared, and thank you for being the best part of TrueProfit app.
Also, I highly recommend you to check our blog for latest news regarding not only TrueProfit, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io
Regards,
Harper
TrueProfit by OneCommerce
I used this app for a week, the support was okay, they helped me set it all up. The only issue was the pricing plans, it's expensive and they take a % from each order as well! I cancelled because I run a small business and the cost was not worth it, it's a shame they do not want to support smaller businesses.
Hello Force of Life store admin,
Here is Harper from True Profit team.
First of all I sincerely thank you for taking the time to leave a comment. Although we received a negative review from you, we still respect your opinion.
As you also have a very objective share, our support staff has been very enthusiastic to handle and answer your questions sincerely.
We have a paid plan that can be applied to small stores with less than 500 orders per month (usually for small business). Above all else, we always want you to be satisfied with the quality of the application and believe that the money you spend is completely worth it.
If given the opportunity, we still earnestly wish to once again accompany you and develop together.
I also have a follow up email from support staff sent to your personal email.
Hope to receive a response from you.
Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics
Overall good app BUT a bit overpriced as there are a dozen of apps that do the same for 4.99$
I found entering costs a bit of a pain but it's nice that it tracks the fb ad spending.
Awesome! They were incredibly fast to reply and solved my issue in no time shortly after installing the app.
I highly recomend it! :)
Hi AvenGear store admin,
Here's Windy from the TrueProfit team. Thank you so much for your greathearted review.
You are the reason for us to grow more and bring a better customer experience.
Besides that, to make your experience better, we will keep on improving our services for valued TrueProft users like you. Thank you for the loving words you've shared, and thank you for being the best part of TrueProfit app.
Also, I highly recommend you to check our blog for latest news regarding not only TrueProfit, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io
Regards,
Windy
TrueProfit by OneCommerce