Reviews (453)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for providing real-time, accurate financial insights, which streamline decision-making by replacing manual spreadsheet tracking. It is especially useful for those managing paid advertisements, offering features like customized cost tracking and a user-friendly dashboard. The app is easy to install without needing coding skills, and its customer support, including live chats and Google Meet calls, is frequently highlighted as exceptional, with team members like Vani, Harper, and Grace receiving specific praise for their responsiveness. Merchants often prefer this app over others for profit tracking, describing it as a lifesaver for those previously struggling with manual financial management.

January 31, 2024

Comfy Chill
France
8 days using the app
TrueProfit Real-time Profit & LTV tracking replied February 2, 2024

Hello Comfy Chill store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 9, 2023

PlayFul Pals
Australia
27 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 11, 2023

Hi PlayFul Pals store admin,
Here is Vani from TrueProfit team. Thank you for leaving a review. The COGS quantity break feature we've incorporated into the app is a result of our team's unwavering dedication. We understand the importance of precise COGS information, and this feature allows you to set it based on item quantity, enabling more accurate calculations.

Your satisfaction remains our utmost priority, and we are unwavering in our commitment to fulfilling your needs. Moving forward, we will continue to fine-tune and expand our app's features and functionality to not only meet but surpass your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Vani

September 4, 2023

Aus Treasures
Australia
30 days using the app
TrueProfit Real-time Profit & LTV tracking replied September 6, 2023

Hi Aus Treasures store admin,
Here is Windy from the TrueProfit team.

Thank you so much for leaving a review for our app.
So just want to let you know, that we just released a new feature that allows you to check the Ad spend, Costs, and Net profit for each product on Product Analytics V2.
We believe this feature will be very helpful to you in building sales and marketing strategies.

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Windy