Reviews (454)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for providing real-time, accurate financial insights, which streamline decision-making by replacing manual spreadsheet tracking. It is especially useful for those managing paid advertisements, offering features like customized cost tracking and a user-friendly dashboard. The app is easy to install without needing coding skills, and its customer support, including live chats and Google Meet calls, is frequently highlighted as exceptional, with team members like Vani, Harper, and Grace receiving specific praise for their responsiveness. Merchants often prefer this app over others for profit tracking, describing it as a lifesaver for those previously struggling with manual financial management.

June 29, 2022

This app is not for new stores, the cost is high + they take a cut from each order... I am very disappointed.

plantedfeet
United Kingdom
2 minutes using the app
TrueProfit Real-time Profit & LTV tracking replied June 29, 2022

Hi plantedfeet store admin,
This is Windy from TrueProfit Team.

First of all, we sincerely thank you for spending your time to leave a comment. Although we received a negative review from you, we still appreciate your comment.
We are very sorry that we have provided a clear price list before you install the application. We fully understand that transparency is necessary for users.

And the thing that makes us regret the most is that you have only installed our app for 3 minutes. I believe with that little time, it is impossible to have an overview and evaluate the values that the app can bring to you.

We even have a pricing plan for a small business which is $19.95

If having more opportunities, we still would like to accompany your business.

Looking forward to your email response.

Best regards,
Windy
TrueProfit - Profit & Lost, LTV Analytics

June 29, 2024

Kevoria
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied July 5, 2024

Hello Kevoria store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

April 23, 2024

Raw Spiritual
United Arab Emirates
11 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 6, 2024

Hello Raw Spiritual store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

May 31, 2024

Carlota Ruiz
Spain
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied June 1, 2024

Hello Carlota Ruiz store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

April 12, 2024

Sparko
Canada
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied April 16, 2024

Hello Sparko store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

March 1, 2024

AIVI Cosmetics
Romania
Over 1 year using the app
July 22, 2024

Ladelle beauty
United Kingdom
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied July 23, 2024

Hello Ladelle beauty admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

March 28, 2024

Aventus
France
9 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 29, 2024

Hello Aventus store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

March 2, 2024

Healveo
France
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 5, 2024

Hello Healveo store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

July 24, 2024

Beloria
Canada
2 days using the app