Reviews (619)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time profit tracking and automation that eliminates the need for manual spreadsheets. They praise its user-friendly interface, automatic updates, and comprehensive syncing capabilities, especially for monitoring ad spend and profits. Exceptional customer support is frequently highlighted, with quick, effective responses and personalized help for setup and troubleshooting.

November 7, 2023

Very good support with Vani, She was very patient and professionnal.
She fix my issue and help me doing her best ! Thank you

Animaliadore
France
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 9, 2023

Hi Animaliadore admin,
Here is Vani from the TrueProfit team. Thank you for leaving a review for our app. We are excited to inform you about our latest feature Product Analytics V2, which enables you to easily monitor the advertising expenses, costs, and net profit associated with each product.

We are confident that this functionality will prove highly beneficial for you as you develop your sales and marketing strategies. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-1vpb6qk/

If you have any further questions, please do not hesitate to reach out via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

March 2, 2022

This is a great app with a ton of good data, worth the price! Easily connect all stores as well as export.

Dirty Secret
United States
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 2, 2022

Hi Dirty Secret store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

February 6, 2023

Ich hatte ein paar Probleme, doch der support konnte alle meine Fragen Beantworten :) ich bin sehr zufrieden.

KawaBeauty
Germany
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 6, 2023

Hallo KawaBeauty Store Administrator,
Hier ist Windy vom TrueProfit-Team.

Zunächst einmal danke ich Ihnen aufrichtig, dass Sie eine Bewertung hinterlassen haben.

Wir freuen uns über Ihr Feedback und Ihre Kommentare zu Ihrer Erfahrung mit unserer App und lieben unsere Unterstützung.

Um Ihre Erfahrung zu verbessern, werden wir außerdem unsere Dienste für geschätzte TrueProft-Benutzer wie Sie weiter verbessern. Vielen Dank für die liebevollen Worte, die Sie geteilt haben, und dafür, dass Sie der beste Teil der TrueProfit-App sind.

Außerdem empfehle ich Ihnen dringend, in unserem Blog nach den neuesten Nachrichten zu suchen, nicht nur zu TrueProfit, sondern auch zu anderen unserer OneCommerce-Anwendungen - einer führenden E-Commerce-Lösungsplattform, mehr als das unter https://onecommerce.io/blog/

Wenn Sie weitere Fragen haben, kontaktieren Sie uns bitte über unseren Live-Chat oder senden Sie uns eine E-Mail an support@trueprofit.io

Mit freundlichen Grüßen,
Windy
TrueProfit von OneCommerce

March 22, 2023

I've been using this profit and cost analysis app on Shopify for a few months now, and I'm extremely happy with its performance and ease of use. The interface is intuitive and well-designed, making it quick and efficient to track the performance of my online store.

Vaillant
France
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 22, 2023

Hi Vaillant store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued TrueProft users like you. Thank you for the loving words you've shared, and thank you for being the best part of TrueProfit app.

Also, I highly recommend you to check our blog for latest news regarding not only TrueProfit, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce

March 24, 2022

Very good App, with all customizable costs, very easy to configure and use. I always have it installed in all my stores

Lenorys
Spain
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 24, 2022

Hi Lenorys store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

November 1, 2023

amazing app

Unik
Belgium
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 6, 2023

Hello Unik store admin,

Here is Vani from True Profit team. On behalf of the team, thank you so much for sharing your experience with our app and our support quality. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

July 11, 2022

easy to use and very helpful. couldn't exprect better. and even have and app where you can track everything drom your phone

Xwatch
France
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied July 11, 2022

Hi Xwatch store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

August 4, 2023

Price is very reasonable and help you keep track on not only ad spend, but other related costs like COGS and custom expenses as well. Support is helpful and responsive. Highly recommended

Himoriwabi Couture
Singapore
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied August 6, 2023

Hi Himoriwabi Couture store admin,
Here is Windy from the TrueProfit team.

Thank you so much for the time to share your experience with us. Your feedback holds immense value for our team, and we sincerely cherish your continued support.
Your complete pleasure is our first goal, and we will keep improving the features and functionality of our app to make sure it meets and exceeds your needs.

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Windy
TrueProfit team

August 7, 2019

I used to make my own report. Frankly speaking I hated it. This app saves my life. It gives me overview of my business, pulls all the numbers to a dashboard: revenue, facebook ads spend, COGS, shipping cost and my profit. Great app with a reasonable price. Recommend!

Immortius
Finland
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied August 7, 2019

Thank you for your support!

July 29, 2022

This app is amazing and the customer support is great. Harper helped me so much with the settings. Thank you!

Babyshok
Bulgaria
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied July 29, 2022

Hi Babyshok store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics