Reviews (580)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to provide real-time insights into profits and expenses, which helps in making informed business decisions. It automates financial tracking, eliminating the need for manual spreadsheets, and features a user-friendly interface that simplifies complex financial data. Key features appreciated include customized costs, variable costs, and handling fees. The app is noted for its accuracy and seamless operation. The customer support team, including members like Harper, Vani, and Grace, is frequently commended for their responsiveness and effectiveness in problem-solving, often providing real-time assistance and follow-ups via phone or Google Meet. Merchants find it a valuable tool for enhancing financial management and scaling operations.

July 3, 2020

Really good app to track your numbers and it is fast and easy to use. I would like to have a VAT feature for European people. I heard it will be available soon.

HomeSeven
Germany
About 1 month using the app
February 23, 2023

Thanks to Windy, i was able te recalculate my new COGS, it was very hard to do it alone, so she helped me with many tutorial videos ;)

PODOWAYS
France
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied February 24, 2023

Hi PODOWAYS store admin,
Here is Windy from the TrueProfit team.

First of all, I sincerely thank you for leaving a review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Windy
TrueProfit by OneCommerce

July 11, 2022

True Profit is really a game changer! I save a lot of time by using it! I recommend +++++ !!! Best investment in app shopify.

Vulisia pl
United States
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied July 11, 2022

Hi Vulisia pl store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

June 2, 2020

There could be some changes that would make the app more accurate and more user-friendly, but overall, it performs well enough.

AmourPrints
United States
Almost 3 years using the app
TrueProfit Real-time Profit & LTV tracking replied June 2, 2020

Thank you so much for your review. I'm glad that the app has pleased you. We will try to add your request as soon as possible.

April 1, 2022

I've been using True Profit since April 2021. Never had any issues. It condenses your store's analytics in an easy-to-digest way. It's cheaper than other tracking apps, and does everything else they do. This is by far the best profit tracking app I've used in my 2 years of e-commerce.

RazorJaw™
United States
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied April 1, 2022

Hi RazorJaw™ store admin,
This is Ruby from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Ruby
TrueProfit - Profit & Lost, LTV Analytics

March 22, 2023

The best app for profit tracking I've used. I have tried different, probably most of them in the Shopify app store, but TrueProfit is the most intuitive, well versed in features, easy to understand and use. Highly recommend!

Elegant Home
Hungary
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied March 22, 2023

Hi Elegant Home store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued TrueProft users like you. Thank you for the loving words you've shared, and thank you for being the best part of TrueProfit app.

Also, I highly recommend you to check our blog for latest news regarding not only TrueProfit, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce

April 29, 2022

Great app and excellent customer service, better and cheaper than other expensive apps highly recommended

NOXUMODERN. ALL RIGHTS RESERVED.
Morocco
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied April 29, 2022

Hi NOXUMODERN. ALL RIGHTS RESERVED. store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

Edited May 18, 2022

The app is amazing it helps me monitor what I'm spending and it also helps me better understand my profit.

Baby Chamber
United States
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied May 19, 2022

Hi Baby Chamber store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

November 1, 2022

I'm just getting started in Dropshipping and this app is very useful to help me track my financials. Customer service is awesome and very prompt to help out.

Sixteen Norte
United States
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied November 1, 2022

Hi Sixteen Norte store admin,
Here is Harper from the TrueProfit team.

First of all, I sincerely thank you for leaving a review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
TrueProfit by OneCommerce

July 24, 2022

Excellent. Near perfect. I had a couple questions and Harper got on a call with me without me even prompting. This app will help me keep track and do some better forecasting. I'll be trying out the mobile app too. Great product. Strongly recommend it.

Aklasu
Canada
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied July 26, 2022

Hi Aklasu store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics