Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive profit analytics, including tracking of expenses, sales, and ad spend. Its real-time data provision is praised for enabling quick decision-making. The app is easy to use and set up, saving significant time. The customer support team is frequently commended for their exceptional service. Many merchants trust it for long-term use across multiple e-commerce stores. Its pricing is considered reasonable and competitive, making it especially recommended for those running paid ads.

January 31, 2024

Plusieurs mois que j'utilise cette app, elle est parfaite pour suivre les chiffres de son commerce en ligne. De plus, le support client est très réactif et disponible ! Je recommande à 100%

GARBELLE
France
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 2, 2024

Hello GARBELLE store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

January 21, 2024

Grace did a great job helping me. The app was easy to set up.

Loosh
Canada
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied January 26, 2024

Hello Loosh store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

December 12, 2023

I had some questions regarding the set up and calculations of my app. I met with Harper from their customer support team via an online meeting and she was absolutely wonderful. Harper was able to work through everything with me, answer all of my questions, and explain what was going on. I cannot thank her enough for all of the amazing help!!

VIVANOVA
United States
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied December 13, 2023

Hello VIVANOVA store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

January 30, 2024

Very helpful and useful when it comes to knowing your numbers. The support team is also very helpful and proactive

The Uncommon Ones
United States
13 days using the app
TrueProfit Real-time Profit & LTV tracking replied February 2, 2024

Hello The Uncommon Ones store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

February 29, 2024

Super App! Funktioniert einwandfrei und problemlos. Der Support ist auch sehr nett. Schnelle Antworten und super einfache Tipps, die jeder umsetzten kann. Hatte Probleme und Vani hatte mir alles Step-by-Step erklärt. So muss Support sein! Wirklich toll!

alenyo.com
Germany
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 2, 2024

Hello alenyo.com store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 29, 2023

A great app to get a better understanding of your margins and profit all in one place. Really helpful when it comes to see what you're walking away with each month to help make business decisions.

Helpful team always on hand to help with questions also.

Modern Streets Apparel
United Kingdom
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied December 1, 2023

Hello Modern Streets Apparel store admin,

Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

April 4, 2024

Tracking everything correctly up to a cent!

ShopAvalo
Canada
27 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 5, 2024

Hello ShopAvalo store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

January 30, 2024

Great App, Thank you Vani for taking her time to helped me :)

Orlivia.com
France
26 days using the app
TrueProfit Real-time Profit & LTV tracking replied February 2, 2024

Hello Orlivia.com store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

January 4, 2024

Vani from the TrueProfit team was very friendly and helpful with getting my analytics set up properly.

Questions were answered promptly and thoroughly.

Rovenix
United States
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied January 5, 2024

Hello Rovenix store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

April 23, 2024

The customer support is amazing, really fast and helpful. I also are satisfied about the platform itself. It is looking great.

Eviteshop
Netherlands
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied April 24, 2024

Hello Eviteshop store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit