Reviews (619)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time profit tracking and automation that eliminates the need for manual spreadsheets. They praise its user-friendly interface, automatic updates, and comprehensive syncing capabilities, especially for monitoring ad spend and profits. Exceptional customer support is frequently highlighted, with quick, effective responses and personalized help for setup and troubleshooting.

August 1, 2024

Great support, and important information being shared with their customers

Dorana Paris
Netherlands
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied August 2, 2024

Hello Dorana Paris Store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

August 7, 2024

Grace made sure I had my COGS set up correctly and even showed me some cool features. I like trueprofit so far it makes knowing my daily profit easy to measure.

Felora
United States
12 days using the app
TrueProfit Real-time Profit & LTV tracking replied August 10, 2024

Hello Felora Store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

October 21, 2024

I love True Profit! It gave me deeper insights into my business I didn't have before, which opened my eyes to the action steps to improve it.

The support is also extremely good. They answer immediately and are proactive in helping you with even things you didn't know you didn't know.

10/10 service!

Zeviana
Finland
About 3 hours using the app
TrueProfit Real-time Profit & LTV tracking replied October 22, 2024

Hello, Zeviana store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

October 25, 2024

Great Customer Support. Gabriel helped me a lot with my Issue and we could solve the problem Together. Very thankful for this great experience!

Glowholic
Switzerland
About 6 hours using the app
TrueProfit Real-time Profit & LTV tracking replied October 28, 2024

Hello, Glowholic store admin,

We're thrilled that you had a positive experience with us.

We'd also like to introduce additional features to help support your business goals, including COGS (Cost of Goods Sold) and Shipping Quantity Breaks. These tools allow you to track your profit margins more accurately by providing detailed insights into COGS and shipping costs.

If you have any further questions, please reach out via live chat or at support@trueprofit.io.

Best regards,
Gabriel
True Profit

October 31, 2024

Easy and simple to use. Support was great. Recommended.

IO Retail
United States
14 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 1, 2024

Hello, IO Retail store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

October 31, 2024

Just installed the app and the support has been amazing!!! Grace has helped me all the way to set up everything correctly. Thanks Grace!

TurboJet Oz
Australia
About 5 hours using the app
TrueProfit Real-time Profit & LTV tracking replied November 1, 2024

Hello, TurboJet Oz store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit

Edited August 28, 2024

Grace the customer service rep was super helpful in the set up process.

My Store
Canada
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied August 19, 2024

Hello My Store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

September 13, 2024

Vani was quite helpful in helping me navigate through some issues I had with updating my COGs and shipping costs so I could have a true representation of my store's performance. I highly recommend true profit

Evermore Jewel
United States
About 21 hours using the app
TrueProfit Real-time Profit & LTV tracking replied September 14, 2024

Hello Evermore Jewel store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

September 26, 2024

Really good, got good help from a staff member namned vani. Helps me calculate my profits very easy!

TrygghetsBandet
Sweden
1 day using the app
TrueProfit Real-time Profit & LTV tracking replied September 27, 2024

Hello TrygghetsBandet store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

October 16, 2024

really good

2CStudios
United States
8 months using the app
TrueProfit Real-time Profit & LTV tracking replied October 17, 2024

Hello 2CStudios store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit