Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive profit analytics, including tracking of expenses, sales, and ad spend. Its real-time data provision is praised for enabling quick decision-making. The app is easy to use and set up, saving significant time. The customer support team is frequently commended for their exceptional service. Many merchants trust it for long-term use across multiple e-commerce stores. Its pricing is considered reasonable and competitive, making it especially recommended for those running paid ads.

November 17, 2023

Just tried the app, so far loving it, customer service is 10/10!

Effexxi
United States
About 19 hours using the app
TrueProfit Real-time Profit & LTV tracking replied November 20, 2023

Hello Effexxi store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 24, 2023

Great service

shopaholicdreams.com
United States
25 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 25, 2023

Hi shopaholicdreams.com admin,
Your feedback is incredibly valuable to us. With the Bundling feature, you can effortlessly discover the best product combinations that appeal to your customers and increase your sales.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Vani

May 30, 2023

Fantastic app and great service. Very highly recommended. Easy to setup ad spend integrations and add custom expenses to view a live P&L

Fridge Friend
Australia
24 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 30, 2023

Hi Fridge Friend store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce

January 2, 2024

Excelente app y excelente soporte

pielviva
Chile
2 days using the app
TrueProfit Real-time Profit & LTV tracking replied January 5, 2024

Hello Pielviva store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

November 1, 2023

amazing app

Unik
Belgium
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 6, 2023

Hello Unik store admin,

Here is Vani from True Profit team. On behalf of the team, thank you so much for sharing your experience with our app and our support quality. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

December 22, 2023

Accurate

ShopVentara™️
United States
27 days using the app
TrueProfit Real-time Profit & LTV tracking replied December 24, 2023

Hello ShopVentara™️ store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 24, 2023

tres bonne appli support à l'écoute et tres réactif !

Sugarstyl
France
28 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 25, 2023

Hi Sugarstyl admin,
Your feedback is incredibly valuable to us. With the Bundling feature, you can effortlessly discover the best product combinations that appeal to your customers and increase your sales.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Grace

July 14, 2023

Super zufrieden, lässt nahezu keine Wünsche offen. Haben schon diverse Anbieter getestet und nichts besseres bisher gefunden. Auch der Live Chat service ist super und probleme werden in minuten erledigt.
Klare Weiterempfehlung!"

𝑚𝑒𝑚𝑜𝑟𝑦𝐏𝐑𝐈𝐍𝐓𝐒.®
Germany
10 months using the app
TrueProfit Real-time Profit & LTV tracking replied July 19, 2023

Hello 𝑚𝑒𝑚𝑜𝑟𝑦𝐏𝐑𝐈𝐍𝐓𝐒.® store admin,

Here is Harper from True Profit team. We want to thank you from the bottom of our hearts for choosing our app and for taking the time to leave a review. We value your opinions very much, and we thank you sincerely for your help.

The software displays the ideal product combinations in addition to the net profit in real time. You can easily find the top product combinations that appeal to your clients and boost your sales by using the bundling tool.

We want to thank you again for your support and good thoughts. Your complete pleasure is our first goal, and we will keep improving the features and functionality of our app to make sure it meets and exceeds your needs.

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
TrueProfit

October 3, 2023

amazing customer support from harper. went above and beyond to help me with an issue i was facing!

Seleneteeth
United Kingdom
About 3 hours using the app
TrueProfit Real-time Profit & LTV tracking replied October 16, 2023

Hello Seleneteeth store admin,

Here is Harper from True Profit team. We want to thank you from the bottom of our hearts for choosing our app and for taking the time to leave a review. We value your opinions very much, and we thank you sincerely for your help.

The software displays the ideal product combinations in addition to the net profit in real time. You can easily find the top product combinations that appeal to your clients and boost your sales by using the bundling tool.

We want to thank you again for your support and good thoughts. Your complete pleasure is our first goal, and we will keep improving the features and functionality of our app to make sure it meets and exceeds your needs.

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
TrueProfit

November 12, 2023

Best support ever Vani is the Best and BEST APP EVERY

PuppyLab
France
40 minutes using the app
TrueProfit Real-time Profit & LTV tracking replied November 15, 2023

Hello PuppyLab store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit