Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive profit analytics, including tracking of expenses, sales, and ad spend. Its real-time data provision is praised for enabling quick decision-making. The app is easy to use and set up, saving significant time. The customer support team is frequently commended for their exceptional service. Many merchants trust it for long-term use across multiple e-commerce stores. Its pricing is considered reasonable and competitive, making it especially recommended for those running paid ads.

March 8, 2020

Awesome app with good UI, much cheaper and more features than alternatives! Also saved us a lot of time working with spreadsheets!

Pretty Neat Creative
Singapore
8 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 2, 2020

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us.

Edited December 16, 2022

Good app and easy to use. But still needs plenty of features to be added in order to make your business fully automated.

cre8tivedecors
Canada
7 days using the app
TrueProfit Real-time Profit & LTV tracking replied December 16, 2022

Hi cre8tivedecors store admin,
Here is Windy from the TrueProfit team.

First of all, I sincerely thank you for leaving a review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Windy
TrueProfit by OneCommerce

Edited May 29, 2020

Amazing responsive service plus every metric you need to grow your business and save time. Would recommend to anyone!

Drawing With Fire
United States
7 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 31, 2020

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us :)

November 24, 2020

Hoang has been a great help with getting everything connected and integrated! Software is amazing for reading easy and fast stats!

Dot Com Product
United States
7 days using the app
June 24, 2022

Just started using it and very happy so far. No more big spreadsheets with lots of formulas. Stats are ready and waiting for analysis. Excellent service as well, thanks to Harper and the team.

Ethical by Nature
Australia
6 days using the app
TrueProfit Real-time Profit & LTV tracking replied June 24, 2022

Hi Ethical by Nature store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

March 7, 2022

Very kind, s/o Harper Recommend this app for anytime for easy to set-up and the support team is fire

REALTAKAI
United States
2 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 7, 2022

Hi REALTAKAI store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

March 21, 2022

Impressive app. The only one I have found which lets you set shipping costs per variant (which is critical for ecom, given shipping costs likely change per country, per item) due to size differences etc... Really good overall

The Brooklyn Pet Store
New Zealand
1 day using the app
TrueProfit Real-time Profit & LTV tracking replied March 21, 2022

Hi The Brooklyn Pet Store store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

March 13, 2023

This is the best analytics app I've found so far! Also, support is quick and helpful (thanks Harper). Keep up the good work!

Gitelle
Estonia
About 14 hours using the app
TrueProfit Real-time Profit & LTV tracking replied March 13, 2023

Hi Gitelle store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued TrueProft users like you. Thank you for the loving words you've shared, and thank you for being the best part of TrueProfit app.

Also, I highly recommend you to check our blog for latest news regarding not only TrueProfit, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce

February 24, 2023

Awesome! They were incredibly fast to reply and solved my issue in no time shortly after installing the app.

I highly recomend it! :)

AvenGear
United States
20 minutes using the app
TrueProfit Real-time Profit & LTV tracking replied February 24, 2023

Hi AvenGear store admin,
Here's Windy from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued TrueProft users like you. Thank you for the loving words you've shared, and thank you for being the best part of TrueProfit app.

Also, I highly recommend you to check our blog for latest news regarding not only TrueProfit, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Windy
TrueProfit by OneCommerce

April 23, 2024

Raw Spiritual
United Arab Emirates
11 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 6, 2024

Hello Raw Spiritual store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit