Reviews (512)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its unique features such as customer image uploads with reviews and attractive display of Facebook fan page reviews. It supports review snippets in Google and can import reviews from Amazon and AliExpress, albeit with a limit for Amazon. It offers a free plan with a full set of features and competitively priced plans. Many merchants commend the app for its responsive and friendly customer support, leading to high recommendations.

April 19, 2024

Excellent app!! Complete, helpful and with all needed features!!! This is the most proffesional app I've worked with!! Customer support is also amazing. I requested them some help with my store and Vincent from Trustify/Omega helped me; it was very fast, just took couple minutes for him to make my store look much more proffesional!! Amazing job from customer support and from the app!!! Thank you very much!!! Keep it up!!!

Best Promo Store
Mexico
2 months using the app
Trustify (Omega) replied April 22, 2024

Thank you so much for your glowing review! 🌟 It's fantastic to hear that Trustify Reviews Importer + UGC has everything you need and that Vincent was able to provide such quick and effective support for your store! 🛠️ We're committed to delivering professional quality and top-notch customer service, and your feedback is a wonderful affirmation of our efforts. Thanks again for choosing us, and don't hesitate to reach out if you need further assistance. Keep rocking with our app, and here's to even more success for your store! 🚀🎉

March 28, 2024

Great review app, couldn't figure out how to change the formatting on a couple of things so I reached out to support and that got it fixed for me in about 5 minutes! Vincent on their support team helped me out and was a great experience. He was super helpful and was able to quickly fix the issue. Some of the best support I've encountered from a shopify partnered app!

Optimal Nutrition & Supps
United States
About 1 month using the app
Trustify (Omega) replied March 30, 2024

Thank you for your glowing review of our Amazon Reviews Importer & UGC app! 🌟 We're delighted to hear that you found our support team responsive and helpful, especially Vincent. 😊 Providing quick solutions to any issues you encounter is our priority, and we're thrilled that we could assist you promptly. 🔧 Your feedback means the world to us, and we're grateful for your support! If you ever have any further questions or need assistance, don't hesitate to reach out. We're here for you! 🚀

February 23, 2024

So far so good!

I am surprised that this app is free, I love it. Please keep it that way so people can have access to it. Everything is smooth, importing through CVS was fine after moving a few columns around in Excel. UI is amazing and has some nice options for customization.

I needed to migrate from the Product Reviews App, and the customer service here was INSTANT. I have some experience with app migration, but they fulfilled every customization request outside of the app's standard capabilities (IE. removing text on product pages, adjusting sizing and spacing of the stars, adding custom text etc.).

Joyce and the developers quickly helped me locate and clean up some old code left behind by the old app as well. They seem to be on the right track as far as building trust is concerned, and I truly hope that they keep this up.

Great work guys!

ps. Bonus points for easy widget customization.

Sydney's Collection
Canada
About 1 month using the app
Trustify (Omega) replied February 25, 2024

We're absolutely thrilled to hear about your positive experience! 🌟 It's fantastic that you're enjoying Trustify, especially the surprise of it being free. We appreciate your kind words about the smooth import process, amazing UI, and customization options.

A big shoutout to Joyce and our developers for providing instant customer service and going above and beyond to fulfill your customization requests. It's wonderful to know we could assist with the app migration and clean up old code.

Your encouragement means a lot to us, and we're committed to keeping up the great work! If you ever have more feedback or need assistance, feel free to reach out. Thanks a bunch for your glowing review! 😊🚀 #CustomerSatisfaction #TrustifyApp 🌐💬

Edited May 9, 2024

Great little app, very helpful so far! Very convenient indeed. Always provide fast, friendly and adequate service with all requested customizations.

MED-TAC International Corp.
United States
About 1 month using the app
Trustify (Omega) replied May 3, 2024

Hi! Thanks for your positive feedback! 🌟 We're thrilled to hear that you're finding Product Reviews+Amazon Reviews helpful and convenient. We aim to keep making your experience better. If there's anything more we can do for you, just let us know. Happy reviewing! 📱🎉

March 19, 2024

Work like a charm to import and edit reviews, also u can remove the brandmark and u have lots of free dom better than paid apps.

thank you Vincent!

TennyTots
Netherlands
About 2 months using the app
Trustify (Omega) replied March 21, 2024

🌟 Thank you for your wonderful review! We're delighted to hear that our app works like a charm for importing and editing reviews. At Trustify: Ali Reviews Importer, we strive to provide flexibility and freedom to our users, and we're glad you enjoy the features even more than paid apps. We'll be sure to pass your thanks along to Vincent! If you have any further questions or need assistance, feel free to reach out. Your satisfaction is our priority! 💼 #Trustify #CustomerSatisfaction 🛠️

May 13, 2024

Dear Trustify Team,

I wanted to take a moment to express my sincere gratitude for the outstanding service I received from your platform, particularly from Niel.

I recently used Trustify to import reviews for my business, and I must say, the experience exceeded my expectations. The process was incredibly smooth, and I was pleasantly surprised when Niel took the initiative to remove the branding without me even having to ask. This level of attention to detail and proactive service truly impressed me.

Niel's assistance made a significant difference in my experience with Trustify. His professionalism, helpfulness, and dedication to ensuring a seamless experience for customers like me are commendable.

Overall, my experience with Trustify has been nothing short of excellent. Your platform not only delivers on its promises but also values customer satisfaction at its core. I will definitely be recommending Trustify to my colleagues and friends in the business community.

Thank you once again for your exceptional service, and please extend my appreciation to Niel for going above and beyond to assist me.

Warm regards,
Alex

BYROKKO
Sweden
3 days using the app
Trustify (Omega) replied May 17, 2024

Dear Alex,

Thank you so much for your heartfelt message and for taking the time to share your experience with us. We're thrilled to hear that our platform, Trustify, exceeded your expectations and that Niel's assistance made a positive impact on your experience.

At Trustify, we strive to provide exceptional service to all our customers, and it's incredibly rewarding to hear that we've succeeded in delivering on that promise with you. Niel is indeed a valuable member of our team, and we're delighted that his professionalism and dedication shone through during your interaction.

Your recommendation means a lot to us, and we truly appreciate your trust and support. If you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help you every step of the way!

Warm regards,
Trustify Team

April 24, 2024

GREAT SUPORT TEAM, ALWAYS HELPING AND ALSO GREAT APP, EASY TO USE AND HAS A LOT OF OPTIONS

ShoeResidence
Romania
5 months using the app
Trustify (Omega) replied May 3, 2024

Thank you so much for your enthusiastic review! 🌟 We're thrilled to hear that you're finding our support team helpful and that Product Reviews+Amazon Reviews meets your needs with its ease of use and variety of options. Your feedback is greatly appreciated, and we're here to continue providing great service whenever you need it. Thanks for choosing us! 🚀👍

Edited March 13, 2024

Update: I'd given them 5 stars anyway because the app works great but I have since asked if they could change the way they output structured data from the app (nothing wrong with the app, just something that worked better with my store). They had it done and sorted in a day. Incredible customer service.
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Great app. Was up and running very quickly, plenty of options to customise the look of the reviews as well as content and layout of review request emails etc. The app also provides structured data which supports review snippets in google - this works out of the box.
If importing reviews from Amazon then the limit will be 100 - this is an Amazon restriction not the app - I used a .csv upload instead of the auto import and it worked great - the template provided is super easy to use.
The support is also very responsive and friendly and the pricing plans seem to be good value for money.
We've only been set up with the app for a couple of days, but we're impressed and its working well for our store.

Edith & George
United Kingdom
7 days using the app
Trustify (Omega) replied March 8, 2024

🌟 Your comprehensive feedback made our day! 🚀 We're thrilled that you found our app easy to set up with a plethora of customization options, including the seamless integration of structured data for Google review snippets. 🌐💻 The 100-review limit from Amazon didn't stop you, and we're glad the .csv upload worked smoothly with the provided template.

Our responsive and friendly support team is always here to assist you, and it warms our hearts to know that our pricing plans offer good value for money. 🛍️💖 We're excited to be a part of your store's success, and we look forward to supporting you as you continue to thrive! 🌈✨ #ThrivingTogether #CustomerSuccess #EasyIntegration #TopNotchSupport 🌟🛠️

May 23, 2024

Customer service 5 stars, specially Tracy did help me a lot with my reviews and easy to use.

Shop Sunlit Plaza
United Kingdom
About 2 months using the app
Trustify (Omega) replied May 25, 2024

🌟 Thank you for the stellar review! 😊 Tracy is indeed a superstar, and we're thrilled she could assist you with your reviews. ⭐️🚀 We're glad you find the Review Importer & Testimonials app easy to use! 💬👍

April 28, 2024

Absolutely! A huge shoutout to Mina from the Trustify team for her exceptional support and assistance. Mina's dedication and expertise truly made my experience with Trustify even more delightful. Her prompt responses and willingness to go the extra mile highlight the outstanding level of customer service that Trustify provides. Thank you, Mina, for your invaluable help and for being an integral part of the Trustify experience!

Zentora
United States
19 days using the app
Trustify (Omega) replied May 3, 2024

What a wonderful review! 🌟 Thank you for taking the time to acknowledge Mina's hard work and dedication at Trustify. We're thrilled to hear about your delightful experience with her and that she went the extra mile to assist you. It’s feedback like yours that really highlights the commitment of our team to provide exceptional service. We'll make sure Mina gets the recognition she deserves. Thanks again for sharing your positive experience! 🎉👏