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Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for showcasing customer reviews on their websites, praising its ease of use, customization options, and seamless integration. The customer service is often highlighted, with team members like Joy, Joyce, and Tracy receiving special mention for their exceptional service. Features such as the ability to import reviews, translate content, integrate Facebook reviews, and automatic updates are particularly appreciated. However, some merchants noted the need for a specific CSV file format for importing reviews. The app is free, making it a cost-effective solution for many.

December 1, 2023

The app works great, you can edit the widget, edit the reviews etc. The support team is AWESOME! I spoke to a few of them and they solved all of my problems. The only reason why I didn't continue with this app is because I couldn't import reviews from Amazon directly, but through a CSV file, which has to be according to their template, not yours. The dev. team helped me with that too, they uploaded them for me, but then again the template was an obstacle, and the reviews didn't come out as expected.

North Macedonia
3 days using the app
Trustify replied December 3, 2023

Thank you for your feedback and for highlighting the great features of our app! We're glad to hear that you found the ability to edit the widget and reviews valuable. We take pride in our awesome support team and their ability to solve any problems you encountered. We appreciate your recognition of their efforts.

We apologize for the inconvenience you experienced with importing reviews from Amazon. While we currently require a CSV file according to our template, we understand that it may not align with your preferred format. We understand that the template posed an obstacle, and the reviews didn't turn out as expected, and we apologize for any frustration caused.

We value your feedback and will take it into consideration for future updates to improve the review import process. If you have any further questions or concerns, please don't hesitate to reach out. We're here to assist you in any way we can. Thank you for considering our app and taking the time to share your experience. We hope to have the opportunity to serve you better in the future.

December 2, 2023

Seems easy to use and we are quite happy so far

Mi Nidow
31 minutes using the app
Trustify replied December 3, 2023

Thank you for your feedback and for choosing our app! We're glad to hear that you find it easy to use and that you're happy with it so far. We appreciate your support and we're committed to providing a positive experience for our users.

If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. We're here to assist you and continuously improve our app. Thank you again for your review and for being a valued user. We look forward to serving you in the future!

September 24, 2019

I love the fact this app exists, and it works pretty well, good enough for 4 stars easy.

The main problem I've had with it is it messes up the page quite a bit when it's loading everything. If you guys could work on making the loading symbol remain until the comments and the style has loaded that would be awesome, and a 5 star review for sure.

Over 3 years using the app
Edited December 22, 2021

Good App with good support team. still on trial trying to get to know it more.
Hopefully with in weeks

The Holidays Shop
United Arab Emirates
1 day using the app
Trustify replied December 22, 2021

Hello The Holidays Shop,

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
Have a great day!
Kaylee - Omega Team

July 11, 2022

Ottimo customer service, veloci nel risolvere il problema. Ci sono molti layout da scegliere e si prestano bene ai vari temi disponibili

Cactus Refill
About 21 hours using the app
Trustify replied July 12, 2022

Grazie mille per aver dedicato del tempo a lasciare una valutazione. Apprezziamo molto la tua attività. Per favore, facci sapere cosa possiamo fare per te in futuro.