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Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for showcasing customer reviews on their websites, praising its ease of use, customization options, and seamless integration. The customer service is often highlighted, with team members like Joy, Joyce, and Tracy receiving special mention for their exceptional service. Features such as the ability to import reviews, translate content, integrate Facebook reviews, and automatic updates are particularly appreciated. However, some merchants noted the need for a specific CSV file format for importing reviews. The app is free, making it a cost-effective solution for many.

June 1, 2022

Facebook Reviews presents reviews appealingly on our site, except that it stops, without warning, every 60 days, and needs "rebooting" (reauthorization of its FB token). So prepare to keep an eye on your reviews page forever, and for regular visits to the app admin page, if you intend to use this app.

United States
Over 3 years using the app
Trustify replied June 1, 2022

Thanks for taking the time to let us know your issue and we are sorry that our app has not met your expectation.
We are striving to ensure every customer is satisfied with our business so all feedback is always treasured at Omega.
I've shared your review with the dev team, and we would love for you to get back to us via email ( or chat so we can get our dev to check specifically your case and improve things for your best experience with our app.
Please check and let us know if you need any further assistance. We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team