Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to enhance customer confidence and boost conversions. Key features include Facebook reviews integration, attractive review display, and social proof provision. The app is user-friendly, customizable, and includes a translation feature. Merchants appreciate the auto-update feature and its free cost. The design and layout options are versatile and the customer service is fast, efficient, and friendly.

November 18, 2023

TOP TIER! This app's functionality itself is pretty cool, but what really takes this above and beyond is their service. I had a couple technical issues when I first downloaded it, and they walked me through and helped me realize a couple errors on my end and fixed one issue on their end so that everything could be up and running smoothly. I want to shoutout Joy in particular. They were beyond helpful, and I can't thank them enough. Highly recommend.

United States
2 days using the app
Trustify replied November 19, 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻

November 8, 2023

We have just started using this app, so far it has been great and the customer service with Joy with fast, friendly and efficient. Looking forward to seeing the results of using this app on our site!

NZ Fragrance
New Zealand
2 days using the app
Trustify replied November 9, 2023

Thanks for the positive feedback! We're thrilled to hear you've had a great experience so far. If you have any questions or need assistance in the future, feel free to reach out. Looking forward to your success with the app! 😊🌟

November 21, 2023

I received such helpful support from Andy and Joyce who helped me integrate the app into my website with customisation. Really glad I found these guys!

Into The Wanderness
United Kingdom
About 18 hours using the app
Trustify replied November 22, 2023

That's wonderful to hear! 🌟 We're thrilled that Andy and Joyce provided such helpful support and assisted you in customizing the app for your website integration. If you ever need more help or have further questions, don't hesitate to reach out. We're glad you found us too! 😊🚀

November 16, 2023

Thanks so much for your help, Joy! You made everything easier for me and solved every single step. So responsive and accommodating. You were a pro on every detail, appreciate it. First time using the app but seems excellent, I highly recommend it.

About 19 hours using the app
Trustify replied November 19, 2023

Thank you for the fantastic review. We're thrilled to hear you're enjoying our Trustify Product Reviews. Joy is one of our support team's superstars, and we're thrilled that he was able to help you. We'll make sure to forward your warm remarks to Joy, who we're sure will be ecstatic to read them. Thank you for taking the time to write this review and share it with the Shopify community!

November 6, 2023

Thank you Tracy for your support. Thanks for bearing with me and helping me in each step. You made everything simple for me. Thanks Trustify. Nice experience and functionality for Shopify! Truly recommended.

Do Bhai Masala | Bissau Masala House
4 days using the app
Trustify replied November 9, 2023

We're thrilled Tracy could assist you every step of the way. Delighted to hear you're enjoying Trustify on Shopify! If you ever need more help, we're here for you. Thanks for the recommendation! 😊🌟

November 23, 2023

Very pleased with Trustify - this app has enabled us to add client reviews to our website in a neat and attractive way. Shout out to Joyce, the Customer Advisor, who spent considerable time adapting the app features to suit our requirements. She was patient, efficient and super-quick. The best part is that this awesome app is free!

Native Needle
About 7 hours using the app
Trustify replied November 26, 2023

Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

November 21, 2023

Finally found review app that has the option to translate the review form and reviews section. Easy to customize design! And friendly and quick support! Highly recommend the Trustify app!

About 1 hour using the app
Trustify replied November 22, 2023

We're delighted to hear that Trustify has met your needs with its translation options and easy customization! 🌟 Thank you for recommending our app, and we're thrilled you found our support team friendly and quick. If you ever have more feedback or questions, feel free to reach out. Your recommendation means a lot! 😊🚀

November 9, 2023

Joy was a super rockstar and your App is exactly what I need to capture some confidence for my store!

Serenity Well
South Africa
About 18 hours using the app
Trustify replied November 10, 2023

That's awesome to hear! Joy is indeed a rockstar, and we're thrilled that our app is meeting your needs and bringing confidence to your store. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. Thanks for your positive feedback! 😊🎸

November 23, 2023

Great app. Superb customer support. Highly recommended

South Africa
7 days using the app
Trustify replied November 26, 2023

Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day!

November 14, 2023

I have had a query and was approached by a gentleman from customer service, his name is Amey and truly he is a star. He solved my query with no hesitation which I am very grateful for and I highly recommend this service.

United Kingdom
14 minutes using the app
Trustify replied November 16, 2023

It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team at Omega receives your feedback – they’ll be thrilled to hear your kind words.