Product Reviews+Amazon Reviews , 466 reviews

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
    445
  • 2% of ratings are 4 stars
    10
  • 0% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    3
  • 1% of ratings are 1 stars
    6
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify stores and its ability to display reviews from Facebook fan pages. They value its features such as customer image uploads, Google review snippets, and importing reviews from Amazon, AliExpress, and CSV uploads. The app's customization options for review appearance and email content, along with its responsive customer support, are highly praised. It's recommended for its performance and positive impact on businesses.

January 20, 2024

Cool

Amazing HomesFinds
United States
3 months using the app
Trustify (Omega) replied January 22, 2024

Hi. Thank you for taking the time to share your thoughts on our app. We're glad to hear that you find the app cool and appreciate your words.

However, we noticed that you rated the app with two stars, and we want to ensure that your experience aligns with your expectations. If there are any specific features or aspects you feel could be improved, we would love to hear more from you. Your insights are crucial to our ongoing efforts to enhance the app and provide a better experience for all users.

Feel free to reach out to our support team at support@omegatheme.com with any additional feedback or suggestions you may have. We value your input and are committed to making our app even better based on your insights.

Thank you for choosing our app, and we look forward to the opportunity to address any concerns you may have.

October 27, 2018

"Add code to the theme where you want to show Facebook Reviews." - This makes no sense to someone who is not familiar with writing codes. I'm getting really frustrated with this app.

SweetCharmingPets
United States
About 2 hours using the app
Trustify (Omega) replied June 22, 2020

Hi there,

I understand your frustration, and I sincerely apologize for any inconvenience we have caused you. Even this review was few years ago, we would like to be sure that we did contact to support you as soon as we receive the information.

If you need any further assistance, please let us know.
Best regards,
Kaylee

December 7, 2023

ZenovaZen
Netherlands
4 months using the app
Trustify (Omega) replied December 9, 2023

Hi,
Thank you for taking the time to share your rating. We appreciate all input, and we take customer satisfaction seriously. However, it seems that your review didn't provide specific details about the issue you encountered. We would love the opportunity to address your concerns and resolve any issues you may have experienced.

To better assist you, could you please provide more information about the nature of your concern or the specific aspect that you found unsatisfactory? Your insights will help us improve our services and ensure a better experience for all our customers.

We value your feedback and look forward to the opportunity to make things right. If you prefer, you can reach out to our customer support team directly at support@omegatheme.com, and we will do our best to assist you promptly.

Thank you for your understanding and cooperation!

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