Trustify: Review & Testimonial

Trustify: Review & Testimonial

Reviews (689)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to aggregate reviews from multiple platforms such as Amazon, AliExpress, Google, and Etsy, enhancing brand trust and SEO through Google Review Rich Snippets. The app offers a free plan suitable for new or small businesses and features customizable review widgets that easily integrate with various website themes. Merchants appreciate the simple review import process, including bulk uploads, automated follow-up emails, and detailed analytics. The app is noted for its fast performance and user-friendly interface that requires no technical skills, and it supports structured data for Google review snippets immediately. Customer support is frequently praised, with team members like Joyce, Vincent, and Niel receiving specific commendations for their responsive and personalized service. This app is recognized for effectively managing and leveraging customer reviews to boost trust and online visibility, backed by excellent customer service.

September 7, 2024

A melhor aplicação de avalições do momento!

Valorisa
Portugal
32 minutes using the app
Trustify (Omega) replied September 8, 2024

Que ótimo saber que você está satisfeito! Muito obrigado pelo feedback! 🚀

November 27, 2023

After uninstalling 12 review apps I finally found the one! The support was great, they helped me customize a few things and were quick and prompt to help. I would pay for this app if it weren't free! Highly recommend - and appreciate Rosie

EarZen
United States
4 months using the app
Trustify (Omega) replied November 29, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

July 11, 2024

El soporte ha sido de gran ayuda, un placer contar con Samuel. Gracias de todo corazon

Cristianeando
Spain
4 months using the app
Trustify (Omega) replied July 17, 2024

¡Gracias por tu comentario sobre el Reviews Importer Google Review app! 🌟 Nos alegra saber que el soporte ha sido de gran ayuda y que cuentas con la asistencia de Samuel. ¡Gracias de todo corazón! Si tienes algo más que compartir o más comentarios, por favor háznoslo saber. ¡Estamos aquí para ayudarte! 😊💬

February 23, 2024

I've been using Trustify on multiple shopify stores for a few years now. The app is great and so is their customer service. Tracy was especially helpful with using the custom forms option. Highly recommended!

My Store
Vietnam
3 months using the app
Trustify (Omega) replied February 25, 2024

Thank you for being a loyal Trustify user across multiple Shopify stores! 🌟 We're thrilled to hear that you find the app great, and we're delighted that Tracy could assist you, especially with the custom forms option. 😊 Your high recommendation means the world to us! If you ever need more help or have additional feedback, feel free to reach out. Cheers to many more years of success with Trustify! 🚀👏 #TrustedUser #CustomerServiceExcellence 🌐🛍️

March 6, 2024

It's a great app there are 3 things that I really like
1. Very clean and easy-to-understand UX for admin.
2. There is a beautiful UI on the front-end page.
3. Great customer service, Grace gave me a great experience helping and really helpful and efficient!

Good Vibe Galaxy
Taiwan
4 months using the app
Trustify (Omega) replied March 8, 2024

🌟 We're delighted to hear your positive feedback! 🚀 Your satisfaction is our priority, and we're always working to enhance your experience. Stay tuned for more exciting options and features to make our app even better! 🌈✨ Thank you for being part of our journey! 🙌 #MoreOptionsComingSoon #AppEnhancements #CustomerFeedback 🚀🛠️

April 26, 2024

Gotta Say I loved the app and customer service is amazing as well

VogueLuxe
Georgia
29 days using the app
Trustify (Omega) replied May 3, 2024

Thanks for the fantastic feedback! 🌟 We're so pleased to hear that you love Product Reviews+Amazon Reviews and that our customer service has met your expectations. We appreciate your support and look forward to continuing to serve you with the same level of excellence. If you need anything else, just let us know! 😊🚀

Edited March 13, 2024

Update: I'd given them 5 stars anyway because the app works great but I have since asked if they could change the way they output structured data from the app (nothing wrong with the app, just something that worked better with my store). They had it done and sorted in a day. Incredible customer service.
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Great app. Was up and running very quickly, plenty of options to customise the look of the reviews as well as content and layout of review request emails etc. The app also provides structured data which supports review snippets in google - this works out of the box.
If importing reviews from Amazon then the limit will be 100 - this is an Amazon restriction not the app - I used a .csv upload instead of the auto import and it worked great - the template provided is super easy to use.
The support is also very responsive and friendly and the pricing plans seem to be good value for money.
We've only been set up with the app for a couple of days, but we're impressed and its working well for our store.

Edith & George
United Kingdom
7 days using the app
Trustify (Omega) replied March 8, 2024

🌟 Your comprehensive feedback made our day! 🚀 We're thrilled that you found our app easy to set up with a plethora of customization options, including the seamless integration of structured data for Google review snippets. 🌐💻 The 100-review limit from Amazon didn't stop you, and we're glad the .csv upload worked smoothly with the provided template.

Our responsive and friendly support team is always here to assist you, and it warms our hearts to know that our pricing plans offer good value for money. 🛍️💖 We're excited to be a part of your store's success, and we look forward to supporting you as you continue to thrive! 🌈✨ #ThrivingTogether #CustomerSuccess #EasyIntegration #TopNotchSupport 🌟🛠️

June 19, 2024

Great app and great supports thanks Hana :)

Kaimboo
Italy
2 days using the app
Trustify (Omega) replied June 21, 2024

Thank you for your positive feedback! We're thrilled that you find the app great and that Hana provided excellent support. 😊🌟

February 25, 2024

The customer service is so on point. You don’t need to worry about anything it’s just their customer service who will do the work for you. Especially Miss Tracy she helped me alott.
Best service will recommend to use their service.

Buylect
United States
2 months using the app
Trustify (Omega) replied February 27, 2024

Thank you for your glowing feedback! 🌟 We're thrilled to hear that our customer service, especially Miss Tracy, has made your experience exceptional. 💼✨ Your satisfaction is our priority, and we're always here to assist you. Feel free to reach out if you need any more help! 🤗 #CustomerServiceExcellence #TeamTracyRocks

January 30, 2024

I've integrated this app seamlessly into my Shopify store, and the installation process was a breeze. What sets it apart is its capability to enable customers to upload images, a feature restricted on Facebook. The app effortlessly showcases reviews from my Facebook fan page, presenting them with a visually appealing interface. A special shout-out to Tracy for her exceptional service! Your dedication and support have truly enhanced the overall experience. Thank you!

Alota
Vietnam
4 months using the app
Trustify (Omega) replied February 2, 2024

Thank you for the glowing feedback! We're thrilled to hear that you seamlessly integrated our app into your Shopify store and found the installation process to be effortless. It's fantastic that the app's capability to enable image uploads and showcase Facebook reviews has been valuable for you.

We also appreciate your special shout-out to Tracy for her exceptional service. Your kind words about her dedication and support mean a lot! If you ever have more feedback or if there's anything else we can assist you with, feel free to reach out. Thank you for choosing our app! 😊🌟🚀