Trustify: Review & Testimonial

Trustify: Review & Testimonial

Reviews (679)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to aggregate reviews from multiple platforms such as Amazon, AliExpress, Google, and Etsy, enhancing brand trust and SEO through Google Review Rich Snippets. The app offers a free plan suitable for new or small businesses and features customizable review widgets that easily integrate with various website themes. Merchants appreciate the simple review import process, including bulk uploads, automated follow-up emails, and detailed analytics. The app is noted for its fast performance and user-friendly interface that requires no technical skills, and it supports structured data for Google review snippets immediately. Customer support is frequently praised, with team members like Joyce, Vincent, and Niel receiving specific commendations for their responsive and personalized service. This app is recognized for effectively managing and leveraging customer reviews to boost trust and online visibility, backed by excellent customer service.

February 1, 2024

Ventix
New Zealand
About 1 month using the app
Trustify (Omega) replied February 2, 2024

Thank you for the 5-star rating! We appreciate your support. If you have any more comments, questions, or if there's anything else we can assist you with, feel free to let us know. We're here to help! 😊🌟🚀

November 15, 2023

Kitchen Collective
Austria
About 1 month using the app
Trustify (Omega) replied November 17, 2023

We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! 🍻

November 28, 2023

elegant beauty
United States
About 1 month using the app
Trustify (Omega) replied December 1, 2023

Thank you for the 5-star rating! We appreciate your feedback! 🎉😊

January 10, 2024

Tech Nova X
Canada
22 days using the app
Trustify (Omega) replied January 12, 2024

🌟 We're delighted to hear that you had a great experience with our app. If you ever need assistance in the future, feel free to reach out. We appreciate your support! 😊

December 7, 2023

ZenovaZen
Netherlands
4 months using the app
Trustify (Omega) replied December 9, 2023

Hi,
Thank you for taking the time to share your rating. We appreciate all input, and we take customer satisfaction seriously. However, it seems that your review didn't provide specific details about the issue you encountered. We would love the opportunity to address your concerns and resolve any issues you may have experienced.

To better assist you, could you please provide more information about the nature of your concern or the specific aspect that you found unsatisfactory? Your insights will help us improve our services and ensure a better experience for all our customers.

We value your feedback and look forward to the opportunity to make things right. If you prefer, you can reach out to our customer support team directly at support@omegatheme.com, and we will do our best to assist you promptly.

Thank you for your understanding and cooperation!

March 15, 2024

Laji Beauty™
Türkiye
1 day using the app
Trustify (Omega) replied March 17, 2024

🌟 Wow! Thank you for the fantastic 5-star rating! We're thrilled to hear that you're loving our Trustify app. Your support means everything to us! If you ever have any questions or need assistance, don't hesitate to reach out. We're here to make sure your experience continues to be amazing! 🚀 #FiveStarExperience #Grateful

November 29, 2023

Musabelle
Brazil
8 days using the app
Trustify (Omega) replied December 1, 2023

We're grateful for your 5-star rating! Thank you for your feedback! 🎉😊

March 2, 2024

My Store
United Kingdom
1 day using the app
Trustify (Omega) replied March 5, 2024

🌟 Thank you for the stellar 5-star rating! We appreciate your support and are delighted to know you've had a positive experience. If you ever have more feedback or if there's anything else we can do for you, feel free to reach out. Here's to a great journey with our app! 🚀😊

February 22, 2024

Laseress
Germany
19 days using the app
Trustify (Omega) replied February 25, 2024

Hi there,
Thank you for taking the time to share your feedback with us. We appreciate your honest review and want to express our gratitude for your input.

We are sorry to hear that you had an experience that led to a 3-star rating. Your satisfaction is important to us, and we would love to learn more about your specific concerns. If you could provide additional details on areas where we can improve or any issues you encountered, it would be immensely helpful.

Our primary objective is the continual improvement of our services, and we genuinely value the role your insights play in guiding this process. If you're willing to share more information, we would love to hear from you to respond to the support email sent by one of our agents. We are eager to hear more about your experience and how we can further enhance our support to meet and exceed your expectations.

Thank you for choosing our app, and we hope to have the opportunity to address your concerns and improve your experience in the future.

January 13, 2024

Gatfom.net
United States
About 1 month using the app
Trustify (Omega) replied January 15, 2024

Thank you for your 4-star rating! 🌟 We appreciate your feedback, and if there's anything specific you think we can improve or if you have additional comments, please feel free to share. We're here to ensure your experience is the best it can be! 🌈✨