Reviews (874)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for new stores, noting its ability to import reviews from platforms like Amazon and AliExpress, which boosts site credibility. It's praised for its easy setup, user-friendly interface, and features like customizable widgets and automatic review request emails. The integration with Shopify enhances product page displays, and the support team is noted for their quick, friendly help. Merchants also report increased sales and customer engagement.

Edited May 15, 2024

Brilliant help from an agent. The app works wonders and the help with the online live chat box is super too. He managed to sort out the app integration within minutes. The app does more than most other apps I have noticed. I actually down loaded two other apps which I ended up deleting due to how bad they did not work, and decided to go with these guys. Highly recommend this app and the customer service help was 100 great.

The app doesn't allways work which is frustrating when customers are trying to find where the review icon is, and this is now looking very unprofessional on my business if the app continues to not work, then I will delete it fully and go with someone else. You can't even talk to the online chat due to this.

Reiki Healing Candles
United Kingdom
6 months using the app
TrustApps replied April 25, 2024

We appreciate your kind words and are grateful to have had the opportunity to assist you with our app and customer support. Thank you for choosing us as your partner in business.

August 8, 2024

Not being a super technical person when it comes to understanding how to set up such app, the help from the team at Trust Reviews has been second to none. I am looking forward to seeing how implementing an effective review app will impact my store.

Kart Racers Speed Shop
United States
4 days using the app
March 27, 2024

I had some slight issues importing the URL, i hit the chat button and within a few mins someone had got back to me and my issue was resolved!!

Sonic Squad
United States
7 months using the app
TrustApps replied March 29, 2024

We're so happy to have been able to help you achieve your goals with our app and customer support. Thank you for your kind words and for choosing us as your partner in business.

March 14, 2024

I just launched my store and had question regarding the importing reviews and other things and the support team was quick in responding. They fixed my issue in less that two minutes. I was impressed! Thank you guys again.

My Store
United States
2 months using the app
TrustApps replied March 16, 2024

It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.

September 10, 2024

Works well

BB Classics
United Kingdom
7 months using the app
July 30, 2024

Very good support and app. They respond really fast and help you with everything.

SHADES
Austria
6 months using the app
March 10, 2024

Really simple to use and manage. Customer Service team are usually pretty quick to help via chat and resolve things remotely where possible.

Rubifresh Store
Australia
4 months using the app
TrustApps replied March 12, 2024

We appreciate your kind words and are grateful to have had the opportunity to assist you with our app and customer support. Thank you for choosing us as your partner in business.

April 18, 2024

Amazing! Super easy to use, seamlessly imports product reviews. And the customer service is excellent. I had my problem solved by a human being within minutes. Thank you!!

Your Home But Better
United States
2 months using the app
TrustApps replied April 20, 2024

We're delighted to hear that our app and customer support exceeded your expectations. Thank you for choosing us and we look forward to serving you again in the future.

April 8, 2024

Had some problems installing it myself but contacted Ebrahim through the chat feature and he fixed it in under 10 minutes. Amazing service!!

Noi Publishing
United Kingdom
3 months using the app
TrustApps replied April 13, 2024

We're delighted to hear that our app and customer support exceeded your expectations. Thank you for choosing us and we look forward to serving you again in the future.

May 27, 2024

easy to use and functional well, customer service is also good
The only problem is a little bit expensive

LeatherNeo
China
3 months using the app