Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing online presence and customer trust. It's praised for its user-friendly interface, customizable options, and compatibility with other Shopify apps. Many appreciate its affordability and the quality of the free version. The app is also recognized for its efficient customer service and its effectiveness in collecting and showcasing genuine customer reviews, which boosts brand credibility and increases conversions.

February 22, 2024

Hi, it was great to be connected to your team, I was great time having the support team consultancy.
Hopping this great service keep providing people with such ease of solving issues.

Lurella Pakistan
Pakistan
Over 1 year using the app
TrustApps replied April 20, 2024

Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store. We're excited to be a part of your success story!

March 10, 2024

Really simple to use and manage. Customer Service team are usually pretty quick to help via chat and resolve things remotely where possible.

Rubifresh Store
Australia
4 months using the app
TrustApps replied March 12, 2024

We appreciate your kind words and are grateful to have had the opportunity to assist you with our app and customer support. Thank you for choosing us as your partner in business.

April 25, 2024

Just had the pleasure of dealing with Shahroz, I was having some difficulty integrating the app into my online store. He sorted my issues straight away, clear communication and got the issue sorted within 2-3 minutes. Thank you 10/10.

Casuals Eighty Nine
United Kingdom
13 days using the app
TrustApps replied April 27, 2024

Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store. We're excited to be a part of your success story!

April 23, 2024

I reached out to the customer service to add review widgets to my store and they were very responsive and helped me out solve my issue faster. Good service

Canario
United States
3 months using the app
TrustApps replied April 27, 2024

We appreciate your kind words and are grateful to have had the opportunity to assist you with our app and customer support. Thank you for choosing us as your partner in business.

March 29, 2024

This is a great app for reviews! I previously used Loox, but wanted a to try another layout and TrustReviews has big customer images and many options for what additional information you want to show on your page. I emailed them and asked for assistance and within 10 minutes my issue was resolved. Was not expecting to hear back until a day after, so I am very happy with this app and the customer support. Highly recommended and will use again.

Serenity Team
United States
3 days using the app
TrustApps replied April 2, 2024

We're delighted to hear that our app and customer support exceeded your expectations. Thank you for choosing us and we look forward to serving you again in the future.

March 11, 2024

an amazing addition to my store and the free plan has everything and great customizability and they make it very easy to import reviews. definitely the best experience with an shopify app. They also have amazing and helpful support that will answer you very quick. I highly recomend!

EleganceEss
Canada
19 days using the app
TrustApps replied March 13, 2024

Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store.

April 11, 2024

I love this app. It is easy to use. I had a few small issues getting started but the customer service replied instantly and fixed any problems right away. I highly recommend this app.

SheTRIBE
Australia
11 days using the app
TrustApps replied April 13, 2024

It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.

February 20, 2024

So far, so good. I didn't have a problem importing reviews from another app along with photos. The team are always very helpful and quick to respond to any queries I have. I would definitely recommend this review app to others. Even the design is perfect for my store.

nohla®
United Kingdom
18 days using the app
March 4, 2024

I've been wanting an option for folks to leave reviews in my shop, and I've been wanting one that's formatted like this since I made my shop. I'm so happy to have found this app- there's so many options and it's so easy to use!

Alchemist's Attic
United States
27 days using the app
TrustApps replied March 5, 2024

Thank you for your review. We are always looking to add more features in our app. Please provide your feedback and our team will consider it.

February 18, 2024

I love this review app. It has a clean nice layout and the developers are very quick to help you.

EKK Candle Art
United States
6 months using the app