Highlights
-
Based in United States
About this app
Launched
February 2, 2021 · Changelog
Languages
English
Categories
Abandoned cart , SMS marketingWorks with
CartHook - Post Purchase Offer, Zipify One Click Upsell, Triple Whale Analytics, Klaviyo Email Marketing & SMS, Judge.me Product Reviews, PushOwl Web Push NotificationsConversational SMS Notifications w/ AI to Recover Abandoned Carts and SMS Marketing to Boost Sales.
Shopify brands rely on TxtCart to power cart recovery and generate great ROI with 2-way SMS conversations. The only SMS bump tool you’ll need to recover abandoned carts, send SMS alerts and follow-ups. With TxtCart you can grow a compliant SMS marketing subscriber list, use SMS automation for abandoned cart recovery, and segment customers to better understand data. That's why we pioneered Conversational Commerce with real humans & powerful AI to liverecover sales with emotive texts driven by AI.
- 2 way Conversational SMS for abandoned cart recovery with sms notifications
- Text marketing to aid abandoned cart recovery, increase conversions & boost ROI
- Built-in SMS Compliance and real-time analytics right in your SMS app dashboard
- Ease of Use with 1-click data syncing to Shopify to get results quickly
- Power your SMS marketing with AI & SMS flows for winback, pop-ups & more
Pricing
Basic
Free to install
Carrier fees + 20% of carts recovered by us. See pricing page for full details.
- SMS Cart Recovery
- Real-Time Analytics
- Customer Chat Support
Starter
$29 / month
or $290/year and save 17%
$1,000 in commission credits. Then 15% of carts recovered by us + carrier fees. See pricing page for full details.
- Everything in Basic plus:
- Real Human Reps +AI
- 24hr & 48hr follow up texts
- SMS & MMS Campaigns
- Integrations
14-day free trial
Growth
$79 / month
or $790/year and save 17%
$1,000 in commission credits. Then 7.5% of carts recovered by us + carrier fees. See pricing page for full details.
- Everything in Starter plus:
- Custom Discount Codes
- Custom Personas
- Audience Segmentation
- 10DLC Phone Numbers
14-day free trial
Pro
$299 / month
or $2,990/year and save 17%
$1,000 in commission credits. Then 2.5% of carts recovered by us + carrier fees. See pricing page for full details.
- Everything in Growth plus:
- Contextual Insights
- Advanced Analytics
- Custom SMS Branded Links
- 24/7 Live Support
14-day free trial
Basic
Free to install
Carrier fees + 20% of carts recovered by us. See pricing page for full details.
- SMS Cart Recovery
- Real-Time Analytics
- Customer Chat Support
Starter
$29 / month
or $290/year and save 17%
$1,000 in commission credits. Then 15% of carts recovered by us + carrier fees. See pricing page for full details.
- Everything in Basic plus:
- Real Human Reps +AI
- 24hr & 48hr follow up texts
- SMS & MMS Campaigns
- Integrations
14-day free trial
Growth
$79 / month
or $790/year and save 17%
$1,000 in commission credits. Then 7.5% of carts recovered by us + carrier fees. See pricing page for full details.
- Everything in Starter plus:
- Custom Discount Codes
- Custom Personas
- Audience Segmentation
- 10DLC Phone Numbers
14-day free trial
Pro
$299 / month
or $2,990/year and save 17%
$1,000 in commission credits. Then 2.5% of carts recovered by us + carrier fees. See pricing page for full details.
- Everything in Growth plus:
- Contextual Insights
- Advanced Analytics
- Custom SMS Branded Links
- 24/7 Live Support
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
139 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective SMS marketing solutions and exceptional customer service. It's praised for easy integration, acting as an extension of sales and customer service teams, and addressing cart abandonment issues. Merchants appreciate the clear insights, data analytics, and straightforward checkout process. The customer service is noted for its promptness and professionalism. The app's automated features and personalized texts are seen as beneficial for enhancing customer engagement, offering a high return on investment, and significantly improving conversion rates.
Had an issue getting setup, and their support team took care of everything super quickly. Very friendly and helpful. Excited to see how much revenue lift the live agents/ai can generate for our small business with SMS. I've tried other sms platforms and TxtCart is by far the best one I have used thus far.
Super glad to hear we were able to quickly resolve any issues you had and get started on immediate revenue lift via the conversational SMS flows.
- Rachel from TxtCart
They tax 20% of all your sales - whether they got the sale or not.
Intentionally aggressive attribution tactics- the team at TxtCart is trying to skim a % of all your sales. They will message each of your customers and regardless of whether the customer orders through their discount code or not, they will charge you a 20% commission depending on your plan.
After bringing to their attention that they are charging commissions on orders they did not get this was their response " please read our terms and conditions as well as attribution policy. You signed up for the platform agreed to our billing and we fulfilled our service. Your margins are not our responsibility. Usage charges are non refundable."
they tried to justify their aggressive attribution by claiming that "discount codes are not the only way sales are attributed. anyone who "clicks on their link and views the product" is considered their customer and they will charge the full commission if that customer places an order within 7 days of clicking, regardless if they used the discount code provided by TxtCart.
If you don't want to share a tax of 20% of sales with TxtSMS than i suggest you stay away.
To top it off their support team was supper rude saying " hope you learn how to read better" when trying to explain their aggressive tactics. Who wants to deal with a flawed system and terrible support?
This merchant is/was aggressive, combative, malicious and lacks basic understanding/reading comprehension.
The merchant signed up for our free to install Basic Plan which was $0/mo + 20%. A literal risk free plan where you agree to pay only 20% if we generate sales. No sms costs, just performance based. The merchant had generated a little over $12K before realizing how well the product worked and that they should have been on the Pro plan paying $299/mo + 2.5%.
When the merchant reached out they were immediately combative and argumentative demanding a full refund for the usage charges (non refundable per our ToS) and claimed theft because they were ignorant to not only the plan they signed up for but our attribution model which is a 7 day view/click. We provided incremental revenue lift for this merchant to the tune of $12.3K and were paid a mere $1.4K. That’s a 9X ROI. Which would have been higher had the merchant been on the correct plan. 17x ROI to be exact. So if you too, cannot read, are combative and/or angry about 9-17x ROI with SMS, please stay away :)
TxtCart Team
The app works really well, and the customer support is very helpful and kind! I highly recommend this app!
Appreciate the kind words and glad to see the massive success you're having with SMS and abandoned cart recovery :)
- TxtCart Team
About this app
Launched
February 2, 2021 · Changelog
Languages
English
Categories
Abandoned cart , SMS marketingWorks with
CartHook - Post Purchase Offer, Zipify One Click Upsell, Triple Whale Analytics, Klaviyo Email Marketing & SMS, Judge.me Product Reviews, PushOwl Web Push NotificationsBuilt by TxtCart
About TxtCart
4.7 average rating
4 years building apps for the Shopify App Store
80 Broad Street, New York, NY, 10004, US
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