Custom Order Status by W3

Custom Order Status by W3

by W3trends Inc.

Create and manage the status of your orders.

4.8 of 5 stars(40 reviews)

Unlimited Statuses

There are an unlimited number of statuses that you can create!

Email Customers

Notify Customers and others when status changes! (fully customizable email template)

Order Lookup Page

Order Lookup Page that allows customers to lookup their order status even if they don't have an account!


About Custom Order Status by W3

What does the app do?

The Custom Order Status app allows you to create unlimited custom statuses for your orders. When you create a status, you have the option of notifying the customer of the change as well as any other custom email address you enter (so you can notify your supplier for example).

The app also has an Order Lookup Page that allows your customers to check on the status of their orders, even if they don't have an account in shopify. They simply enter their email address used when they made the order and the order number.

Feature List

  • Installs on any page easily - No knowledge of liquid or programming necessary
  • Create Unlimited Order Statuses
  • Update multiple order statuses at the same time
  • Color code statuses for easy recognition
  • Send emails to customers (or whoever you want) when the status is updated
  • Fully Customizable email templates for every status
  • Fully Customizable Order Lookup Page
  • Allow customers to check their order status without an account
  • Customize Everything

New Updates! (January 2017)

  • Add Due Dates to Orders
  • Add additional notes to orders for customer and internal use that can be sent via email notifications as well as displayed on the order lookup form
  • Keeps a record of the status changes so you can see when the order status was updated and who received notifications
  • Easily search for orders by date range and order number as well as by custom status
  • View the list of line items on the order without leaving the app
  • Update archived orders as well as open orders

Media gallery

Support

Pricing 5-day free trial

$5.99/month

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.8 of 5 stars
Based on 40 reviews

  • 5 of 5 stars
    85% of ratings are 5 stars
  • 4 of 5 stars
    10% of ratings are 4 stars
    (4)
  • 3 of 5 stars
    3% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    3% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

Most recent reviews

Retro Active Arcade

This app is awesome. I wish there was a way to remove all of the statuses once an order ships out, but it is what it is. For $6 a month I don't mind having to side-step some of the shortcomings of this app.

Team Sports Gift

This app has fit my needs to a tee. I don't use the app for what it was intended for, instead I use to send emails to my suppliers for my dropship orders. The app is easy to use and allows me to watch order status closely. The support guys are amazing too. Quick customer service and always willing to help out. Bravo guys!

Bramwell Brown Uk

This is the best app I've added to my store since we set up several years ago. We make products that sometimes have longer lead times and this makes keeping all our customers up to date (and our own records in order) really easy. Highly recommended. Oh and Justin is amazingly helpful in setting it all up and making minor edits to aesthetics.