There are an unlimited number of statuses that you can create!
Notify Customers and others when status changes! (fully customizable email template)
Order Lookup Page
Order Lookup Page that allows customers to lookup their order status even if they don't have an account!
About Custom Order Status by W3
What does the app do?
The Custom Order Status app allows you to create unlimited custom statuses for your orders. When you create a status, you have the option of notifying the customer of the change as well as any other custom email address you enter (so you can notify your supplier for example).
The app also has an Order Lookup Page that allows your customers to check on the status of their orders, even if they don't have an account in shopify. They simply enter their email address used when they made the order and the order number.
- Installs on any page easily - No knowledge of liquid or programming necessary
- Create Unlimited Order Statuses
- Update multiple order statuses at the same time
- Color code statuses for easy recognition
- Send emails to customers (or whoever you want) when the status is updated
- Fully Customizable email templates for every status
- Fully Customizable Order Lookup Page
- Allow customers to check their order status without an account
- Customize Everything
New Updates! (January 2017)
- Add Due Dates to Orders
- Add additional notes to orders for customer and internal use that can be sent via email notifications as well as displayed on the order lookup form
- Keeps a record of the status changes so you can see when the order status was updated and who received notifications
- Easily search for orders by date range and order number as well as by custom status
- View the list of line items on the order without leaving the app
- Update archived orders as well as open orders
Pricing 5-day free trial
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Overall rating Based on 41 reviews
Most recent reviews
Heart and Stone Jewelry
I love all the W3 apps I have used. They help me streamline my business at a very fair price. The only thing that would make this app even better is if you could schedule a status change on specific date so that it triggers an email. Now you always have to remember to go in and change the status. For example if you want to send a reminder email the day before an appointment. Otherwise really LOVE it. Thank you!
Retro Active Arcade
This app is awesome. I wish there was a way to remove all of the statuses once an order ships out, but it is what it is. For $6 a month I don't mind having to side-step some of the shortcomings of this app.
Team Sports Gift
This app has fit my needs to a tee. I don't use the app for what it was intended for, instead I use to send emails to my suppliers for my dropship orders. The app is easy to use and allows me to watch order status closely. The support guys are amazing too. Quick customer service and always willing to help out. Bravo guys!