Highlights
-
Works with the latest themes
About this app
Launched
September 24, 2016 · Changelog
Languages
English
Categories
Customer order tracking , Order taggerWorks with
Shopify Flow, Webhooks, Custom API, FlowManage your order production processes and notify your customers along the way
Custom Order Status allows you to track the production process for your orders and notify your customer at every step along the way. Providing your customers with frequent updates helps create customer loyalty and fosters trust in your business. Perhaps best of all, it helps to significantly reduce the number of hours spent each day fielding phone calls and emails from customers looking for an update on their order so you can focus on your business.
- A straightforward, one-page dashboard for all your orders and statuses
- Unlimited statuses to track your production through each step in the process
- Organize your statuses into separate workflows for fine-grained control
- User accounts allow access and permission settings without logging into Shopify
- Send 100% customizable emails and SMS messages to customers
Pricing
Standard
$5.99 / month
Additional charge per SMS message sent
- Unlimited orders & statuses
- Bulk update orders
- 100% customizable emails
- Custom order lookup form
- Embed status on order lookup page
- more...
14-day free trial
Plus
$18.99 / month
Additional charge per SMS message sent
- Automated workflows
- User accounts
- SMS notifications
- Email from your domain
- API
- Webhooks
- more...
14-day free trial
Standard
$5.99 / month
Additional charge per SMS message sent
- Unlimited orders & statuses
- Bulk update orders
- 100% customizable emails
- Custom order lookup form
- Embed status on order lookup page
- more...
14-day free trial
Plus
$18.99 / month
Additional charge per SMS message sent
- Automated workflows
- User accounts
- SMS notifications
- Email from your domain
- API
- Webhooks
- more...
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
84 reviews
This app is amazing! Can't recommend it enough. The support team has always been extremely responsive and helpful. It does exactly what you want it to do. It's very is to set up order status and flow and it provides updates on the order status page or be email.
Again highly recommend. Thanks for everything!
Awesome app - I reached out about a feature idea and 2 days later they had implemented it for everyone (control visibility of items on a workflow timeline so customers don't see failure states all the time).
We have been using this with the API and the QR code capabilities so that we can automate status updates to notify our customers about our production workflow. Great app!
Good support and great app to reduce unnecessary customer contact. Works well and easy to install. Definitely worth 5stars and definitely a necessary app once your sales volume creates too many wismo contact during the day.
Sadly, I try use this app, but there is missing a lot of things, such as app demonstration with all settings for test, where we can actually see what this app can offer.
Support only via mail, sadly no online support so useless for someone installing app, looking everything white, with no orders test so we can understand what does the app actually do.
Thank you for your review. We DO provide app demonstrations as well as help configure your app settings and answer any questions you have regarding the app features and functionality.
I checked and do not see any support requests from your site. If you have any questions regarding the app or would like to give it another try, please reach out to support@w3trends.com. We will be happy to help you configure it (there are no theme modifications required) and extend your free trial period so you can test the app thoroughly.
Absolut zufrieden mit dieser App und der Kundenservice ist ein Traum. Vielen vielen Dank für die schnelle Einrichtung und Hilfe :-)
About this app
Launched
September 24, 2016 · Changelog
Languages
English
Categories
Customer order tracking , Order taggerWorks with
Shopify Flow, Webhooks, Custom API, FlowBuilt by W3trends
About W3trends
4.8 average rating
9 years building apps for the Shopify App Store
8904 Fairbanks N. houston Rd. Suite 220, Houston, TX, 77064, US
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