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Manage your order production processes and notify your customers along the way
Custom Order Status allows you to track the production process for your orders and notify your customer at every step along the way. Providing your customers with frequent updates helps create customer loyalty and fosters trust in your business. Perhaps best of all, it helps to significantly reduce the number of hours spent each day fielding phone calls and emails from customers looking for an update on their order so you can focus on your business.
- A straightforward, one-page dashboard for all your orders and statuses
- Unlimited statuses to track your production through each step in the process
- Organize your statuses into separate workflows for fine-grained control
- User accounts allow access and permission settings without logging into Shopify
- Send 100% customizable emails and SMS messages to customers
- Highlights
- Works with the latest themes
Launched
September 24, 2016 · Changelog
Languages
English
Categories
Works with
Shopify Flow, Webhooks, Custom API, FlowPricing
Standard
$5.99 / month
Additional charge per SMS message sent
- Unlimited orders & statuses
- Bulk update orders
- 100% customizable emails
- Custom order lookup form
- Embed status on order lookup page
- more...
14-day free trial
Plus
$18.99 / month
Additional charge per SMS message sent
- Automated workflows
- User accounts
- SMS notifications
- Email from your domain
- API
- Webhooks
- more...
14-day free trial
Standard
$5.99 / month
Additional charge per SMS message sent
- Unlimited orders & statuses
- Bulk update orders
- 100% customizable emails
- Custom order lookup form
- Embed status on order lookup page
- more...
14-day free trial
Plus
$18.99 / month
Additional charge per SMS message sent
- Automated workflows
- User accounts
- SMS notifications
- Email from your domain
- API
- Webhooks
- more...
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (89)
This app is amazing! Can't recommend it enough. The support team has always been extremely responsive and helpful. It does exactly what you want it to do. It's very is to set up order status and flow and it provides updates on the order status page or be email.
Again highly recommend. Thanks for everything!
Very useful app, i use it on my multiple stores that require processing custom orders
This is a huge benefit for us...saves a ton of custom service inquiries as we make "made to order" merchandise.
Awesome app - I reached out about a feature idea and 2 days later they had implemented it for everyone (control visibility of items on a workflow timeline so customers don't see failure states all the time).
We have been using this with the API and the QR code capabilities so that we can automate status updates to notify our customers about our production workflow. Great app!
Great app! makes processing custom orders really easy and keeps my customers up to date with their orders. I highly recommend.
Support
W3trends can answer any questions you have about W3 Custom Order Status.
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